Rebekah Palmer-Conway
Summary
Adept at healthcare coordination and critical thinking, I significantly enhanced patient care and compliance at Parkland Hospital. Leveraging skills in individualized healthcare plans and accurate documentation, I fostered a culture of safety and efficiency. My approach has consistently led to improved health outcomes and operational excellence across diverse healthcare settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
School Nurse
Garland ISD
08.2022 - 07.2024
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Collaborated with teachers to address diverse learning styles while designing inclusive classroom accommodations for students with chronic illnesses or disabilities.
- Oversaw health services for school of 600 students and faculty.
Registered Nurse, Telemetry Unit
Fusion Medical Staffing, Travel Position
01.2022 - 06.2022
- Facilitated smooth transitions of care by coordinating with other departments for consultations, diagnostic testing, or transfer to specialized units when needed.
- Assisted physicians in performing diagnostic tests and interpreting results, contributing to accurate diagnoses and appropriate treatments.
- Maintained accurate electronic documentation of all assessments, interventions, evaluations, and communications related to patient care within the telemetry unit environment.
- Educated patients about their conditions, treatment options, and lifestyle modifications necessary for managing long-term health issues.
- Collaborated with interdisciplinary teams for optimal patient treatment plans, leading to better overall health outcomes.
Registered Nurse, Gynecology/Oncology Nurse
Parkland Health and Hospital Systems
08.2019 - 11.2021
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Administered chemotherapy, pain medications and other medicines based on physician orders and patient requirements.
- Mentored new oncology nurses, sharing knowledge gained from years of experience in specialized cancer care settings.
Registered Nurse, Medical-Surgical Unit
Pine Creek Medical Center-Surgery Center
05.2017 - 07.2019
- Assisted in the development of unit-specific protocols for common medical-surgical procedures, improving efficiency and standardizing practice across the team.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Operations Manager
Safe Splash Swim School
06.2014 - 11.2016
- Developed systems and procedures to improve operational quality and team efficiency.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Client Services Liaison
National Bankruptcy Services LLC
03.2011 - 09.2012
- Served as a liaison between clients and internal teams, ensuring clear understanding of project requirements and expectations from both sides.
- Streamlined communication between departments for improved collaboration and service delivery.
- Created customized reports for clients illustrating their account progress and milestone achievements, demonstrating the value provided by our services.
- Coordinated cross-functional teams to address complex client issues, resulting in successful problem resolution.
- Managed a diverse portfolio of clients, ensuring personalized attention and tailored solutions.
- Handled sensitive client information with discretion and strict adherence to confidentiality protocols, ensuring trust and confidence in our services.
Operator
Medical City Dallas Hospital
04.2011 - 03.2012
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Earned recognition from management for consistently exceeding performance metrics related to call quality, speed, and accuracy in documentation within system records.
- Maintained strict confidentiality of client information in compliance with privacy regulations and company guidelines.
- Managed a high volume of inbound calls while accurately documenting interactions in the company database.
- Relayed and transcribed written and verbal messages to personnel.
Education
Bachelor of Science - Nursing
Trinity Valley Community College
Terrell, TX05.2024
Associate of Science - Nursing
Trinity Valley Community College
Kaufman, TX05.2016
Skills
- Individualized healthcare plans
- Healthcare coordination
- Family Education
- Regulatory Compliance
- Chronic Disease Management
- Patient Assessments
- Program Development
- Care Coordination
- Accurate Documentation
- Critical Thinking
- Infection Control
- Electronic Records Management
Affiliations
- National Association of School Nurses
- American Nurses Association
Certification
- BLS certified, American Heart Association - August 2023-August 2025
Hobbies & Personal Interests
- Event Planning: Passionate about organizing and coordinating memorable events, from small gatherings to large-scale functions.
- Social Media Marketing: Skilled in creating engaging content and managing social media campaigns to boost online presence and audience interaction.
- PTA Involvement: Actively participate in my son's school PTA, contributing to school activities, and supporting educational initiatives.
- Early Literacy Volunteer: Dedicated to promoting early literacy by volunteering in programs that encourage reading and learning among young children.
Timeline
School Nurse
Garland ISD
08.2022 - 07.2024
Registered Nurse, Telemetry Unit
Fusion Medical Staffing, Travel Position
01.2022 - 06.2022
Registered Nurse, Gynecology/Oncology Nurse
Parkland Health and Hospital Systems
08.2019 - 11.2021
Registered Nurse, Medical-Surgical Unit
Pine Creek Medical Center-Surgery Center
05.2017 - 07.2019
Operations Manager
Safe Splash Swim School
06.2014 - 11.2016
Operator
Medical City Dallas Hospital
04.2011 - 03.2012
Client Services Liaison
National Bankruptcy Services LLC
03.2011 - 09.2012
Bachelor of Science - Nursing
Trinity Valley Community College
Associate of Science - Nursing
Trinity Valley Community College
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