Detail-oriented Office Operations Specialist with over 20 years of experience, primarily in healthcare settings. Proficient in administrative support, data management, and coordinating daily office activities to enhance service delivery. Strong communicator with a track record of collaborating with multidisciplinary teams. Experienced in managing sensitive information and adhering to compliance standards, including HIPAA and Department of Defense protocols, ensuring effective operational support.
Work History
Secretary/Nurse Para
1 Year 3 Months
Para I Academy International Elementary School | 09.2024 - 12.2025
Managed a range of clerical and administrative responsibilities, supporting 350 students and 65 staff.
Oversaw visitor check-ins to enhance central office operations and coordinated volunteer orientation.
Implemented attendance tracking and managed student check-in/out procedures to maintain safety.
Led health room activities, focusing on medication triage and documentation in alignment with district standards.
Coordinated planning and execution of after-school club activities, enriching student experiences.
Maintained CPR health room certification and ensured compliance with state guidelines.
Medical Appointment Scheduler
3 Months
GCE | 06.2024 - 09.2024
Acted as the initial contact for patients, overseeing appointment scheduling and resource allocation.
Managed electronic health records to ensure accurate patient information retrieval and appointment tracking.
Exhibited professionalism in interactions, ensuring compliance with HIPAA regulations.
Coordinated high-volume patient communications and appointment scheduling across multiple military facilities.
Substitute Teacher
5 Years 4 Months
Multiple Schools Pre k - 8 | 01.2019 - 05.2024
Fostered a disciplined classroom environment that prioritized safety and encouraged positive interactions.
Administered lesson plans and evaluated student progress to meet educational objectives.
Aircrew Flight Equipment Technician
4 Years
United States Air Force | 09.2002 - 09.2006
Conducted thorough inspections of aircrew equipment to ensure compliance with safety regulations.
Managed inventory systems to guarantee availability and readiness of flight gear.
VP of Operations
8 Years
Candle Power Inc. | 01.1994 - 01.2002
Engaged with customers to enhance product selection experience and resolve inquiries effectively.
Managed inventory operations to maintain optimal stock levels and streamline organization.
Education
Master of Arts - Education
University of Arizona Global Campus | Chandler, AZ | 01.2017
Cost/Price Analyst at Air Force Life Cycle Management Center (AFLCMC), PZFC Pricing Support DivisionCost/Price Analyst at Air Force Life Cycle Management Center (AFLCMC), PZFC Pricing Support Division