Rebekah Reeck
Monticello,MN
Summary
Proactive and adaptable professional with 14 years of customer service and sales experience, including training and managing teams. Skilled in fostering positive customer relationships, resolving conflicts, and maintaining smooth day-to-day operations. Dedicated to delivering exceptional service and eager to take on new challenges in a fast-paced environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales
HANISCH BAKERY AND COFFEE SHOP
Red Wing, MN
11.2011 - Current
- Operated cash register systems to process transactions efficiently and accurately, including cash, checks, and credit cards.
- Supervised and supported a team of employees, ensuring smooth daily operations and adherence to company policies.
- Scheduled and coordinated employee work shifts to maintain appropriate staffing levels.
- Delivered comprehensive training to new hires, fostering their skill development and integration into the team.
- Resolved customer complaints professionally to ensure satisfaction and loyalty, while adhering to company policies.
Education
High School Diploma -
RED WING HIGH SCHOOL
01-2014
Skills
- Customer Relationship Management (CRM)
- Employee Training and Supervision
- Point of Sale (POS) Systems Operation
- Conflict Resolution
- Scheduling and Staffing
- Inventory Management
- Team Collaboration
- Problem Solving
- Email and Phone Correspondence
- Time Management
Certification
Driver's License
Additional Information
Cash handling and management, Exceptional time management, Positive and friendly, Detail-oriented, Strong interpersonal skills, Multitasking, Problem solving, Written and verbal communication, Quick in computer programs, Quick learner, Ability to work in a group setting
Timeline
Sales
HANISCH BAKERY AND COFFEE SHOP
11.2011 - Current
High School Diploma -
RED WING HIGH SCHOOL
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