Jingke Chen

• Developed sales strategy to meet established sales objectives.
• Increased sales by developing and implementing effective sales strategies.
• Placed sales calls and handled sales for incoming customer calls.

• Buying,reselling,delivering sneakers and providing cashout service to who as needed.
• Managing company daily routine and handle customer's concern
• Provide virtual credit card service and make customer satisfied
• Maintain closely partnership with clients, buyers
• Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Trained and guided team members to maintain high productivity and performance metrics.
• Launched new products and services with thorough market research, leading to increased revenue growth.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

• Handled several major delay flights and operation accident professionally (rebooked flights and provided hotels)

• Excellence in airport operation knowledge and customer service skills (checked in passengers and tagged luggage, helped passenger make report if they have missing luggage)

• As an arrival lead and gate lead, assigned work to other colleagues to complete the flight operation, make sure all passengers on board and the flight push back on time)

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Offered advice and assistance to customers, paying attention to special needs or wants.