Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rebekah Desiree' Reid

Charleston,SC

Summary

I am deeply passionate about helping others and find great fulfillment in making a positive impact on their day. I have successfully gained numerous positive reviews for my company and have developed a strong expertise in my role. I take pride in my work and am dedicated to delivering exceptional service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Support Team Member

FirstService Residential
08.2021 - Current
  • Refer attorney to complete questioners
  • Waive adjustments
  • Assist community managers
  • Answer homeowners vs residents questions/concerns
  • Answer the phone
  • Assist owners in the lobby
  • Send eblasts
  • Handle reservations
  • Activate key fobs/ gate clickers
  • Attend board meetings
  • Knowledge of bylaws and ccr’s
  • Speak to vendors
  • Provide tours of event spaces
  • Input work orders

Certified Eye Technician

Daniel Island Eye Care
10.2020 - 10.2021
  • TextTaking patient's medical history
  • Usage of auto refractor
  • Instruct patients on medications, tests and procedures
  • Measure and record glasses prescriptions
  • Check visual acuity
  • Assist Optometrist with procedures
  • Trained patients on proper eye care such as contact lens use and inserting and removing lenses
  • Adjusting or making minor repairs to glasses
  • Administer topical ophthalmic drops
  • Record and document patient history, chief complaints and reviews patient confidentiality
  • Conducts visual field testing
  • Pull and filed insurances
  • Answered the phone/ made appointments
  • Performs eye examinations

Medical Receptionist

Neighbors Pediatrics
03.2021 - 10.2022
  • I am a medical receptionist for our call center
  • I love kids and I love putting a smile on their face
  • I schedule appointments, well checks and medication follow ups
  • I fax and am responsible for the triage calls that come to my email

Certified Er Technician

Trident hospital
12.2020 - 10.2021
  • Take vital signs
  • Triage patients
  • Transport patients to hospital beds
  • Take blood/ start IV
  • Escort family members to the correct room
  • Create a friendly and personal experience for patients
  • Hand out breakfast, lunch and dinner trays
  • Assist nurses when asked
  • Insertion of a female/male catheter
  • Undress/dress patients in provided attire
  • Knowledge on code neuro and stroke
  • BLS certified

West Ashley - Certified Eye Technician

LowCountry Eye Care
08.2018 - 01.2020

Education

High school diploma or GED -

Skills

  • Triage
  • Customer service
  • Ophthalmology Experience
  • Vital Signs
  • Phlebotomy

Certification

BLS Certification

Timeline

Support Team Member

FirstService Residential
08.2021 - Current

Medical Receptionist

Neighbors Pediatrics
03.2021 - 10.2022

Certified Er Technician

Trident hospital
12.2020 - 10.2021

Certified Eye Technician

Daniel Island Eye Care
10.2020 - 10.2021

West Ashley - Certified Eye Technician

LowCountry Eye Care
08.2018 - 01.2020

High school diploma or GED -

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Rebekah Desiree' Reid