Summary
Overview
Work History
Education
Skills
Timeline
Rebekah  Sartain

Rebekah Sartain

Lyles,TN

Summary

Dependable professional with a diverse background spanning hospitality, retail, and facility maintenance. Excelled in customer service and sanitation at Dunkin' Donuts Franchising, enhancing customer satisfaction and safety. Skilled in multitasking and effective communication, I consistently deliver high-quality service, contributing to improved efficiency and team collaboration.

When I help my parents with their business, Dickson Tennessee Yorkies. I am known for handling temperamental animals with relative ease and gentleness. I assist in giving vaccines to the Yorkies. I assist in the bathing of the animals. Assist in feeding and giving medication to the animals. I assist with play sessions for these high energy dogs. I love being with animals.

If hired, I am willing to take on additional shifts while providing great care to animals.

I will be proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Cook

Learning Loft Academy
01.2025 - Current
  • Maintains clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintains a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepares meals efficiently under time constraints for timely service during peak hours.
  • Managed simultaneous preparation of different dishes without compromising on their quality and appearance.

Barista

Dunkin' Donuts Franchising
04.2024 - Current
  • Maintains a clean and organized workspace for optimal productivity and safety.
  • Promotes a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacts with customers during hectic periods to promote fun, positive environment.
  • Contributes to a positive team environment through effective communication and collaboration with colleagues.
  • Cleans counters, machines, utensils, and seating areas daily.
  • Manages time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handles customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintains regular and consistent attendance and punctuality.
  • Maintains and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listens carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Housekeeper

Dickson Hospital
11.2023 - 03.2024
  • Disinfected and mopped to keep facilities sanitary and clean.
  • Cleaned and stocked patients rooms by replacing used towels and linens, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for patients through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash in the patients rooms to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Verified cleanliness and organization of storage areas and carts.
  • Changed bed linens and collected soiled linens for cleaning.
  • Eliminated germs and minimized infection risk with expert cleaning supplies.

Janitor

Kelley Kleaning
01.2019 - 02.2024
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks .
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Reported damages and hazardous conditions to management for further action.
  • Moved furniture for cleaning and set up for special events.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Merchandise Coordinator

Marshall's Department Store
07.2021 - 07.2023
  • Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Trained new team members on company policies, procedures, and merchandising best practices.
  • Educated employees on new merchandise during seasonal workshops.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Collaborated with store managers to optimize product placement and enhance customer experience.
  • Initiated store layout changes based on consumer shopping patterns, resulting in improved navigation for shoppers and increased sales per square foot.
  • Worked with managers and advertising directors to optimize promotions.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Supervised departmental employees.
  • Assisted in the planning and execution of seasonal promotions, driving increased foot traffic and sales revenue.

Sales Associate

Dairy Queen Grill & Chill
07.2020 - 06.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

Marshall's Department Store
02.2016 - 07.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Veterinary Assistant - Veterinary Science

Penn Foster Career School, Scranton, PA

High School Diploma -

Penn Foster High School , Scranton, PA
04.2017

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Sanitation
  • Supply restocking
  • Surface cleaning
  • Hospitality and service industry background
  • Contamination prevention
  • Chemical handling
  • Waste disposal management
  • Bathroom sanitation
  • Safety compliance
  • Excellent communication skills
  • Spill cleanup procedures
  • Sanitization techniques
  • Cleaning and sanitizing
  • Responsible and dependable
  • Attention to detail
  • Time management
  • Heavy lifting
  • Team collaboration
  • Waste disposal
  • Hazardous chemicals handling
  • Safe chemical disposal
  • Equipment cleaning
  • Health and safety compliance
  • POS systems
  • Space planning
  • Associate training
  • Merchandise processing
  • Merchandise presentation
  • Retail display setup
  • Stock replenishment
  • Multitasking
  • Reliability
  • Flexibility
  • Cleaning techniques
  • Mopping and sweeping
  • Quality assurance
  • Pet care assistance
  • Cleaning and organizing
  • Hardworking
  • Animal behavior
  • Vaccine administration
  • Sanitation protocols
  • Tick removal
  • Animal bathing
  • Careful restraint
  • Gowning and gloving procedures
  • Animal handling
  • Animal restraint
  • Basic animal care

Timeline

Cook - Learning Loft Academy
01.2025 - Current
Barista - Dunkin' Donuts Franchising
04.2024 - Current
Housekeeper - Dickson Hospital
11.2023 - 03.2024
Merchandise Coordinator - Marshall's Department Store
07.2021 - 07.2023
Sales Associate - Dairy Queen Grill & Chill
07.2020 - 06.2021
Janitor - Kelley Kleaning
01.2019 - 02.2024
Sales Associate - Marshall's Department Store
02.2016 - 07.2020
Penn Foster Career School - Veterinary Assistant , Veterinary Science
Penn Foster High School - High School Diploma,
Rebekah Sartain