Brianna Wolfe
Concord,OH
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Excels in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
9
9
years of professional experience
Work History
Lead Teacher
Love's Learning Loft
Mentor, Ohio
02.2022 - Current
- Maintains records of attendance, health concerns, and other relevant information about the children in my care.
- Utilizes technology such as computers and tablets in the classroom setting.
- Attends professional development workshops to stay current on educational trends.
Dance Instrustor
Fairport Dance Academy
Painesville, OH
08.2018 - 06.2023
- Instructed students in the basics of various dance styles such as ballet, jazz, and tap.
- Communicated regularly with parents regarding student progress and any issues that arise during class time.
- Created a safe environment where students can learn without fear of criticism or judgment.
Receptionist
JCPenney Salon
Mentor, OH
08.2015 - 08.2019
- Scheduled appointments for clients, customers, and other visitors.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Bachelor of Science - Hospitality Administration And Management
DeVry University
Villa Park, IL10-2019
Skills
- Data entry
- Customer service experience
- Punctual
- Tech-Savvy
- Positive and professional
- Multitasking and prioritization
References
References available upon request.
Timeline
Lead Teacher
Love's Learning Loft
02.2022 - Current
Dance Instrustor
Fairport Dance Academy
08.2018 - 06.2023
Receptionist
JCPenney Salon
08.2015 - 08.2019
Bachelor of Science - Hospitality Administration And Management
DeVry University
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