Rebekah Talley

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
• Provided overnight care for clients'' pets, offering peace of mind during vacations or extended travel plans.
• Enhanced customer satisfaction by providing attentive and personalized care for each dog in the daycare facility.
• Supported business growth by actively participating in local community events, representing the company professionally and fostering positive relationships with potential clients.
• Maintained a safe and secure environment for all dogs attending daycare programs through strict adherence to company policies and guidelines related to animal care standards.

• Helped to develop, improve and implement nursing policies and procedures. medication passes and all direct patient care.
• Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
• Documented patient vitals, behaviors and conditions to communicate concerns to Director of Nursing
• Evaluated patient histories, complaints and current symptoms.
• Supported diagnoses by taking blood samples from patients for laboratory testing.
• Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
• Maintained medication room in full compliance with government and facility requirements.
• Took samples to complete diagnostic and routine assessment tests.
• Helped long-term care residents with bathing, dressing, feeding and other daily living activities.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Maximized staff and patient protections by enforcing optimal disease prevention protocols.
• Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.
• Developed strong rapport with patients through active listening skills which resulted in increased trust between nurse and patient.
• Demonstrated excellent time management skills by prioritizing tasks and delegating responsibilities to nursing staff as needed.

• My responsibilities for this position were lead nurse for our current PA-C in the office. I was responsible for preparing scheduled patients' to see their provider for each appointment and walk-in patient's as well. I obtained vital signs: weight, height, blood pressure, pulse, respirations, O2 sat %, document medications,allergies, and medical & surgical history.
• I assisted physician/providers with procedures( GYN care, minor surgical procedures), administered injections, performed EKG's and pulmonary function testing, vision/hearing screenings, wound care, ear cleaning/wax removal, trained in autoclave machine sterilization, stocking exam rooms, patient teaching and some lab responsibilities(finger stick blood sugar checks, urinalysis screenings).
• I obtained biological specimens for ordered tests and prepared for laboratory transport.
• I was responsible for patient phone calls, nursing triage, going over lab results with patients', checking voicemail, scheduling appointments, MRI's, CT's, ultrasounds, etc., refilling medications, submitting referrals, handling prior authorizations with insurance companies.
• I was responsible for monitoring tracking and conveying important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Consistent compliance with minimizing staff and patient infection risk by cleaning and disinfecting equipment instruments, surfaces etc. according to CDC guidelines.
• Applied interpersonal communication skills to comfort and counsel patients and families throughout care process.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Reduced hospital readmissions by providing thorough discharge planning and follow-up care coordination.
• Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.

• My responsibilities for this position: nurse for primary care physician in the office. I was responsible for preparing scheduled patients' to see their provider for each appointment and walk-in patient's as well. I obtained vital signs: weight, height, blood pressure, pulse, respirations, O2 sat %, document medications,allergies, and medical & surgical history.
• I assisted physician/providers with procedures( GYN care, minor surgical procedures), administer injections, perform EKG's and pulmonary function testing, vision/hearing screenings, wound care, ear cleaning/wax removal, trained in autoclave machine sterilization, stocking exam rooms, patient teaching and some lab responsibilities(finger stick blood sugar checks, urinalysis screenings).
• I obtained biological specimens for ordered tests and prepared for laboratory transport.
• I was responsible for patient phone calls, nursing triage, going over lab results with patients', checking voicemail, scheduling appointments, MRI's, CT's, ultrasounds, etc., refilling medications, submitting referrals, handling prior authorizations with insurance companies.
• I was responsible for monitoring tracking and conveying important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Consistent compliance with minimizing staff and patient infection risk by cleaning and disinfecting equipment instruments, surfaces etc. according to CDC guidelines.
• I applied interpersonal communication skills to comfort and counsel patients and families throughout care process.

Responsibilities were to provide TLC, patient care ,prepare patient to see physician/provider. Assisted with well child wellness visits, pediatric illnesses and families(parents/guardians, etc). Obtained vitals: weight, height, BP , pulse, temperature, performed measurements for growth charts. Administered immunizations, assisted in minor surgical procedures, performed EKG's, labs and other testing. Responsible for phone triage, filing charts, documenting, vision and hearing screenings and any other necessary paperwork.

• Supported physicians during examinations and scans to assist with diagnostic procedures.
• Obtained biological specimens for ordered tests and prepared for laboratory transport.
• Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
• Applied interpersonal communication skills to comfort and counsel patients and families throughout care process.