Rebekah Wright
Orlando
Summary
Professional with proven track record in social work, adept at managing complex cases and providing comprehensive support to clients. Strong focus on team collaboration and consistently achieving results, with flexible approach to meet changing needs. Skilled in client assessment, resource coordination, and crisis intervention, bringing empathy, reliability, and adaptability to every situation.
Overview
8
8
years of professional experience
Work History
Case Management Complex Unit
HCA Regional Medical Ctr
Osceola, Fl
12.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Evaluating client needs, identifying goals, and creating comprehensive care plans.
- Connecting clients with appropriate community resources, services, and support systems.
- Representing and advocating for clients' rights and needs within their care systems
- Proficiency with case management software and databases for tracking client
- progress and maintaining records.
- Knowledge of relevant laws, regulations, and standards governing case management
- Provides consult services for patients who may possibly lack decision making capacity.
- Follows the guardianship (temporary/ permanent) policies and procedures
- and coordinates with Care Management leadership throughout the process.
- Provides consult services for foster care and adoptions.
- Secure a proper and safe discharge for complex patients.
Case Manager
Advent Health Orlando
07.2024 - 08.2025
- Case Assessment & Planning: Evaluating client needs, identifying goals, and creating comprehensive care plans.
- Resource Coordination: Connecting clients with appropriate community resources, services, and support systems.
- Advocacy: Representing and advocating for clients' rights and needs within their care system.
- Data Management: Proficiency with case management software and databases for tracking client progress and maintaining records.
- Regulatory Compliance: Knowledge of relevant laws, regulations, and standards governing case management
- Provides consult services for patients who may possibly lack decision making capacity. Follows the guardianship (temporary/ permanent) policies and procedures and coordinates with Care Management leadership throughout the process.
- Provides consult services for foster care and adoptions.
Case Manager Intern
Grace Medical Home
01.2023 - 12.2023
- Social Services
- Provide social services to patients
- Help patients find needed resources in their area.
- Help organize groups and task forces for social change events
- Assisted with the food pantry
Neurology Coordinator
Advent Health
01.2020 - 03.2023
- Coordinate Provider Schedule
- Submit provider claims
- Assist patients with their bill
- Resolve bill issues and resubmit them to the insurance company.
- Acts as a liaise between the patient and the doctor.
- Obtain prior authorization and referrals.
- Manage Neuromuscular email and fax.
- Performs indirect patient care duties related to admission, transfer, and discharge
- She handled inquiries submitted by phone and electronic communication.
- Run claims for the different providers
- Obtain and enter demographic and insurance information
Medical Receptionist
Advent Health
01.2018 - 02.2020
- I greet Patients by partnering with department medical staff and providing excellent patient care.
- She quickly answered incoming telephone calls.
- Scheduling appointments and procedures for patients such as diagnostic tests, biopsies, follow-up appointments, PAR, and consult appointments.
- We are verifying insurance and entering insurance in the appropriate system.
- I am collecting copayment.
- Reviewing new patient registration and entering patient information into the practice’s designated system
- Serves as a liaison between patients and medical support staff
- Obtained authorization for the inpatient and outpatient services (Inpatient/outpatient chemotherapy, labs, office visits, pathology, etc.)
- Prioritizes and transcribes all types of physician orders
- Performs indirect patient care duties related to admission, transfer, and discharge
- Notifies and calls other departments or physicians when necessary and places appropriate information on the chart, chart forms, computer, and electronic record.
Education
Ph.D. - Health Administration
Walden University
Minneapolis, MNMaster's Degree - Clinical Social Work
Walden University
08.2025
Bachelor Degree - Health Administration
Seminole State College
12.2021
Skills
- Conducted comprehensive assessments of client strengths, challenges, needs, and goals to formulate tailored service plans
- Facilitated effective verbal and written communication to enhance client interactions and collaboration with professionals
- Cultivated empathy and cultural competence by understanding and respecting clients' diverse backgrounds, experiences, and feelings
- Facilitated advocacy efforts for clients by navigating complex systems and negotiating with agencies to secure equitable access to essential services and resources
Timeline
Case Management Complex Unit
HCA Regional Medical Ctr
12.2025 - Current
Case Manager
Advent Health Orlando
07.2024 - 08.2025
Case Manager Intern
Grace Medical Home
01.2023 - 12.2023
Neurology Coordinator
Advent Health
01.2020 - 03.2023
Medical Receptionist
Advent Health
01.2018 - 02.2020
Ph.D. - Health Administration
Walden University
Master's Degree - Clinical Social Work
Walden University
Bachelor Degree - Health Administration
Seminole State College