Rebekkah Minard
Montgomery,TX
Summary
Customer service professional with 9 years of experience in food handling, food preparation, 6 alcohol service and kitchen procedures. Maintains a positive and enthusiastic attitude while delivering exceptional service to customers and supporting team members.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Parking Lot Attendant
H-E-B Grocery
Conroe, TX
06.2024 - 11.2024
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Systematically gathered and arranged shopping carts from parking area, guaranteeing accessibility for new customers
- Provided exceptional customer service by assisting customers with loading groceries, offering directions, and addressing any immediate needs.
- Cleaned cart storage areas and entryways, removing trash, and ensuring a welcoming environment for shoppers.
- Assisted with bagging groceries during busy times to expedite checkout and improve customer satisfaction.
- Contributed to various teams as required, helping fulfill store requirements
Team Member
Main Squeeze
Conroe, TX
04.2023 - 05.2024
- Assisted in the restaurant opening
- Sustain cleanliness of the store
- Restock products in store
- Efficient operations of POS system
- Authorized to process customer refunds
- Resolved customer issues with orders and other concerns
- Responsible for daily inventory management during opening shifts
RBR Team Member
Del Frisco’s Grille
Conroe, TX
08.2022 - 04.2023
- Check over prepared food
- Ensure order matches ticket
- Verify side dishes are present
- Help team members run food to correct seats
- Busing and resetting tables
- Setting tables for reservations; making sure there are the correct number of seats, cutlery, and glasses for guests
- Refilling guest waters and answering their questions in a professional manner
Team Member
Taco Cabana
Conroe, TX
07.2021 - 08.2022
- Sustain cleanliness of the store
- Restock products in store
- Trusted to run Drive-through register and front Counter Register
- Greet and actively listen to customers to understand their need
- Deliver friendly and efficient service to ensure a pleasant dining for all guests
- Assist guests with making menu choices in an informative and fashion
- Check quality of food and beverages before serving
- Actively take customer complaints and find resolutions
Shift Leader
Subway
Huntsville, TX
09.2020 - 07.2021
- Shift lead
- Responsible for opening and closing
- Maintaining proper money in the drawer which includes Mid-Day counts
- Managed time efficiently to perform additional side work before ending shift
- Learned to serve customers in a fast-paced environment
- Assisted with inventory
- Delivered friendly and efficient service to ensure a pleasant dining for all guests
- Prepared food for the day in a timely manner
- Completed all online coursework on the University of Subway
- Maintained safety and sanitation standards to be in Compliance with the Health Department
Asst. Kitchen Manager
Draft Bar
Huntsville, TX
08.2018 - 12.2018
- Learned to serve customers in a fast-paced environment
- Trusted to open and close the kitchen
- Prepared food for the day in an efficient manner
- Always maintain cleanliness and sanitation of kitchen
- Trained new employees
- Managed time effectively to perform additional side work before ending shift
Sandwich Artist
Jimmy John's Sandwiches
Huntsville, TX
03.2018 - 08.2018
- Trusted to open the store and prep food for the day
- Trusted to work front and Driver-Through register
- Took orders from Driver-Through
- Got food out in a timely manner
- Kept work environment clean and orderly
- Provided excelled customer service
- Always Kept store stocked and maintain cleanliness of the store
Hostess
Bandera Grill
Huntsville, TX
08.2017 - 12.2017
- Opened the store and set up the front register for the day
- Managed the cash register
- Provided excellent customer service
- Greeted guest and seated them quickly in a friendly and professional manner
- Ensured workstation and restrooms are cleaned, stocked, and orderly
Sandwich Artist
Subway
Huntsville, TX
11.2015 - 07.2016
- Learned to serve customers in a fast environment
- Ran the register
- Trusted to close the store
- Worker quickly and efficiently
- Conversed with customers daily and provided excellent customer service
- Managed time effectively to perform any additional side work before ending a shift
Education
Graduated -
Minard’s Academy of Learning
Huntsville, TXSkills
- Teamwork & Collaboration
- Register operation & Cash Handling
- Customer service & Product Knowledge
- Problem solving & Conflict resolution
- Inventory Management & Stocking
- Safety Awareness & Heavy Lifting
- Communication Skills
- Attention to Detail
- Adaptability and Flexibility
Certification
- Food Handler
- TABC Certificate
References
References available upon request.
Timeline
Parking Lot Attendant
H-E-B Grocery
06.2024 - 11.2024
Team Member
Main Squeeze
04.2023 - 05.2024
RBR Team Member
Del Frisco’s Grille
08.2022 - 04.2023
Team Member
Taco Cabana
07.2021 - 08.2022
Shift Leader
Subway
09.2020 - 07.2021
Asst. Kitchen Manager
Draft Bar
08.2018 - 12.2018
Sandwich Artist
Jimmy John's Sandwiches
03.2018 - 08.2018
Hostess
Bandera Grill
08.2017 - 12.2017
Sandwich Artist
Subway
11.2015 - 07.2016
- Food Handler
- TABC Certificate
Graduated -
Minard’s Academy of Learning
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