Rebia Carter
Gwynn Oak,MD
Summary
To become affiliated with a progressive organization to acquire a challenging position that requires immense people skills, by means of clerical, management, and customer service experience, I aspire to provide great service to others with my professionalism. I have proven abilities obtaining successful venipuncture’s, comforting bed side manner in addition to excellent communication. I am confident stocking, order picking, shipping, receiving, invoices data entry, mail services, Salon Operator/ Manager/ Supervisor experience/support in cross training employees, knowledge of business administration and retail. I am also an innovative problem solver who can generate workable solutions and resolve complaints. Great ability to: resolve conflict and/or differences, excellent ability to communicate with co-workers, clients, and staff members. Seasoned professional with a sunny disposition who utilizes tact and professionalism at all times. I currently maintain correct sanitation procedures according to M.S.D.S, O.S.H.A, and E.P.A.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Housekeeping
Williams Sanitation
08.2022 - 04.2023
- Maintained a 17 high rise building, dust mopped, mopped corridors, pulled trash cleaned Trash Chute doors inside and out
- Kept all community rooms and high traffic areas clean
- Maintained 4 bathrooms, 2 Laundry Rooms
- Stocked products as needed for building cleaning.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Verified cleanliness and organization of storage areas and carts.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Warehouse Worker
Amazon Warehouse
01.2016 - 12.2019
- Received incoming shipments, opened packages, sorted items according to predefined procedures, built pallets to six and a half feet
- Ensured all packing and labeling activities for outgoing shipments were properly handled
- Checked invoice for incoming shipments, and compared them with provided work orders/manifestos Ascertained all packed/ labeled items were moved to the correct delivery areas,assisted loaders in placing pallets onto awaiting vehicles.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Helped train new employees in safe practices and warehouse procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Managed warehouse operations and verified proper shipment procedures.
Salon Operator/ Cosmetologist
Exquisite Salon & Barbershop
01.2012 - 05.2022
- Supervised 6-13 employees, Maintains current state license, that upholds the standards of sanitation and sterilization as directed by law and the company policies and procedures for O.S.H.A Occupational Safety and Health
- Administration, Environmental Protection Agency E.P.A & M.S.D.S (Material Safety Data Sheets), performed data entry, inventory control, mail distribution to clients and pertinently new customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Learned and remained updated on statutory requirements and regulations.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Administrative Sales Representative
Vector Marketing Company
01.2010 - 01.2013
- Exercised superior customer service to ensure career growth for our staff, Idealized new supporting efforts to consistently grow the base of our referral sources, responsible for all phases of mail production and distribution within the instructed plan and time structures, conducted onsite in-home community based presentations and seminars that promoted the image of the Vector Marketing Corporation.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Recruitment Specialist
American Red Cross Tele
01.2005 - 01.2007
- Schedule: appointments via outbound/ inbound calls to potential aphaeresis and whole blood donations
- Handled calls for new programs and training information about the American Red Cross/ Blood Services as well as data entry, giving health awareness information, and dispatching calls to the CDC (Centers for Disease Control)
Education
Certified Phlebotomist Technician - Phlebotomy
#1 Phlebotomist Training Program
Baltimore, MD03.2023
Certification - Basic Life Support
American Red Cross
Baltimore, MD11.2022
Certification - Bloodborne Pathogens
American Red Cross
Baltimore, MD10.2022
Certification - CPR/ AED/ First-Aid
American Red Cross
Baltimore, MD10.2022
Associate Of Applied Arts - Criminal Justice
Brightwood College - Baltimore
Halethorpe, MD09.2010
Associate Of Applied Science - Cosmetology
American Beauty Academy - Wheaton
Silver Spring, MD11.2008
Diploma -
Westminster High School
Westminster, MD10.2006
Skills
- Technical Skills
- Proficient with:
- Microsoft Office, Microsoft PowerPoint and Excel
- Business Function Preparation
- Equipment Disinfection
- Ordering Cleaning Supplies
- Commercial Cleaning
- Excellent Written and Oral Communication
- Health and Safety Compliance
- Bloodborne Pathogens
- Quality Control Guidelines
- CDC Sanitation Guidelines
- COVID-19 Safety Procedures
- Exceptional Communicator
Certification
- CERTIFIED PHLEBOTOMIST TECHNICIAN
- COSMETOLOGIST
- CPR ADULT
- CPR INFANT
- BASIC LIFE SUPPORT
- AED/ FIRST AID
- BLOODBORNE PATHOGENS
Timeline
Housekeeping
Williams Sanitation
08.2022 - 04.2023
Warehouse Worker
Amazon Warehouse
01.2016 - 12.2019
Salon Operator/ Cosmetologist
Exquisite Salon & Barbershop
01.2012 - 05.2022
Administrative Sales Representative
Vector Marketing Company
01.2010 - 01.2013
Recruitment Specialist
American Red Cross Tele
01.2005 - 01.2007
Certified Phlebotomist Technician - Phlebotomy
#1 Phlebotomist Training Program
Certification - Basic Life Support
American Red Cross
Certification - Bloodborne Pathogens
American Red Cross
Certification - CPR/ AED/ First-Aid
American Red Cross
Associate Of Applied Arts - Criminal Justice
Brightwood College - Baltimore
Associate Of Applied Science - Cosmetology
American Beauty Academy - Wheaton
Diploma -
Westminster High School