Reb L. Sugahbeare
Hickory,NC
Summary
Resourceful Project Manager with 25 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
24
24
years of professional experience
Work History
Project Manager - Pro Services/Cabinets/Customer Service
Lowe’s Home Improvement
04.2020 - Current
- Collaborated with stakeholders to understand project requirements and develop project plans
- Successfully led teams to boost project completion rates and improved performance
- Built and sustained professional connections
- Quickly adjusted to new situations and embraced change
- Utilized the latest technology to enhance productivity
- Brought creative solutions to complex problems
- Effectively prioritized tasks and met deadlines.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Project Manager/Published Author
Self-Employed
07.2017 - Current
- Published 2 books with Kindle Direct Publishing
- Edited and revised story as necessary to make writing of highest quality
- Communicated updates and concerns with editor
- Established online social media presence via Facebook, Instagram, Twitter, Amazon and Goodreads to name a few
- Produced original stories in a timely and efficient manner
- Utilized Trello daily to consistently meet schedules and deadlines
- Collaborated with artist to produce cover art on a tight schedule
- Continually marketing books through various avenues to boost sales.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Project Coordinator/ Sr. Security Analyst
US Bank
03.2012 - 07.2019
- Analyzing risk thresholds, reporting and monitoring
- Writing, production and dissemination of procedural information and video image compilations
- Facilitating communication/project coordination between Regional Security Groups, FBI and business line groups
- Headed “Green” initiative for all documentation and communications to go from paper to SharePoint
- Member of the Physical Security Technology Subcommittee, RSS/SCC Informational Exchange, Procedural Committee Lead, Safety Committee Facilitator.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
Project /Operations Manager
Stash Tea Company
02.2006 - 03.2010
- Responsible for relaunching Flagship store: conceptualization, development and deployment of new marketing/merchandising strategy to reinforce and build brand image
- Utilized Financial analysis and statistical data of market
- Tripled sales from 2006 to 2010 via multiple channels: Social Media marketing and analysis, inbound marketing, blogging, monthly newsletters, instore merchandising, developing and launching a personalized marketing campaign focused on smaller neighborhood papers
- Developed business growth plans that exceeded budgeting goals on a consistent basis
- Established and implemented employee training manual and programs used company wide.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Project Manager - Owner/Operator
Buzz Fill’er Up Cafe
06.2000 - 09.2004
- Opened, operated and managed café in a dynamic Denver business district, including equipment purchasing, contract writing and evaluations and product development, year over year business growth and expansion
- Utilized financial analysis and statistical data of market
- Developed effective advertising campaign showing 65% growth in first year; Expanded business into second year to include internet café operations; Business profit tripled by third year
- Provided award winning service that was recognized by 5280 Magazine for multiple years
- Created customer database and inventory tracking system, producing detailed monthly reporting and budgeting information, year after year business growth and expansion.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Enhanced project delivery times by streamlining communication channels between development and operations teams.
- Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
- Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Project Management Certification -
Louisiana State University
Baton Rouge, LA05.2024
MBA - Sustainable Business
Marylhurst University
Marylhurst, OR05.2014
Bachelor of Science - Business Administration And Management
Syracuse University
Syracuse, NY12.1994
Skills
- Project planning and development
- Project tracking
- Strategic Planning
- Schedule Management
- Client Relations
- Customer Relations
- Stakeholder Communications
- Staff Management
- Work flow planning
- Advanced problem solving
- Budgeting and forecasting
- Risk Management
- Document Management
- Scope Management
- Project estimation and bidding
- Project scope
- Budget Control
- Cross-Functional Collaboration
- Contract Management
- Project scope analysis
- Coaching and Mentoring
- Technical understanding
- Cost Control
- Processes and procedures
- Conflict Management
- Data Analysis
- Project Closure
- Team Bonding
- Purchasing and procurement
- Presentations
- Inventory Control
- Performance Improvements
- Construction management
- Budget Preparation
- Meeting facilitation
- Compliance Monitoring
- Budget Administration
- Customer relations specialist
- Resource Allocation
- Performance Evaluations
- Project regulations
- Vendor Sourcing
- Business Analysis
- Cost reduction and containment
- Functional & Business Requirements
- Business process re-engineering
- Detail Oriented
- Creative Thinking
- Quality Assurance
- Stakeholder Relations
Referencesavailable
UPON REQUEST
Timeline
Project Manager - Pro Services/Cabinets/Customer Service
Lowe’s Home Improvement
04.2020 - Current
Project Manager/Published Author
Self-Employed
07.2017 - Current
Project Coordinator/ Sr. Security Analyst
US Bank
03.2012 - 07.2019
Project /Operations Manager
Stash Tea Company
02.2006 - 03.2010
Project Manager - Owner/Operator
Buzz Fill’er Up Cafe
06.2000 - 09.2004
Project Management Certification -
Louisiana State University
MBA - Sustainable Business
Marylhurst University
Bachelor of Science - Business Administration And Management
Syracuse University
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