Rechanda Matthews
New Orleans,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Registered Nurse
West Jefferson Medical Center
Marrero, LA
09.2023 - Current
- Assessed patient's physical and emotional condition on a daily basis.
- Performed medical treatments such as administering medications, intravenous fluids, and blood transfusions.
- Monitored vital signs including heart rate, respiratory rate, temperature, and blood pressure.
- Provided direct nursing care to critically ill patients in accordance with established policies, procedures, and standards of practice.
- Assisted physicians with diagnostic tests, therapeutic procedures, and other medical interventions.
- Identified changes in patient conditions and reported them to the supervising physician immediately.
Dental Office Manager
Gentilly Family Dental LLC
New Orleans, LA
05.2018 - 12.2018
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
- Recorded over 50 patient’s health histories per day, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate
- Explained treatment procedures and instructed patients on home care guidelines
- Taught patients successful strategies for boosting oral hygiene, controlling plaque, and protecting gums and tooth enamel from damage
- Typed patient data into the computer system while following privacy laws and maintaining high accuracy
- Educated patients on postoperative care, including how to protect dental work and boost healing.
Customer Service Representative
Fresenius Medical Care
Metairie, LA
05.2017 - 12.2017
- Scheduled new patients from the hospital with a dialysis clinic near their home upon discharge
- Scheduled patients were traveling with a dialysis clinic in the area where they were traveling
- Verify patient insurance
- Answered patient telephone calls promptly to avoid on-hold wait times
- Educated patients on rights.
Medical Clerk
Triwest Healthcare Alliance
Harahan, LA
03.2016 - 03.2017
- Process incoming mail and add or update member alerts in the medical management system
- Obtain discharge dates from inpatient facilities and update the medical management system
- Parses and triages batch faxes for processing
- Make outbound calls to obtain medical documentation—update authorizations for claims processing
- Provide, participate, and develop excellent customer service to internal and external customers
- Participates in department meetings and projects as assigned
- I have acquired a working knowledge of VAPC3 program and policy.
Director Assistant (Internship)
Baptist Community Health Service
New Orleans, LA
10.2016 - 11.2016
- Established and oversaw the implementation of an effective budgeting and accounting system that improved efficiency and reduced costs
- Consistently complied with applicable laws and regulations and ensured the facility adhered to Medicare and Medicaid regulations
- Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed
- Encouraged creative thinking, problem-solving, and empowerment as part of the facility management group to improve morale and teamwork
- Answered incoming telephone calls, took down messages, and provided information
- Sorted and organized materials such as physical files, tracking spreadsheets, and reports
- Worked closely with the director to reorganize patient charts and supplies and increase productivity.
Complex Authorization Specialist
Aerotek/ Triwest
Harahan, LA
01.2016 - 03.2016
- Conducted and reviewed research to ensure accurate patient clinical information documentation
- Review and respond to complex referral requests from VA and civilian providers with appropriate coding and provider selection
- Document the transmission of medical referrals to the facility or the network provider in line with procedures.
Office Manager/ Medical Assistant
Integrity Pain Management
Gretna, LA
10.2010 - 12.2014
- Administered Injections, collected payment and assisted with epidurals
- They were kept sufficient staffing levels by screening and selecting candidates to meet patient calendars
- Oversaw daily business and clinical activities by establishing goals, objectives, performance standards, policies, and procedures when managing the annual budget and supervising employees
- Performed patient assessments and contributed to the development of interdisciplinary care plans
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction
- Developed and maintained electronic record management systems to analyze and process data
- Developed close working relationships with front-office and back-office staff.
Education
Bachelor of Science - Nursing
Herzing University
08.2023
Bachelor of Science - Healthcare Management
Herzing University
12.2016
Diploma - Medical Assistant
Gretna Career College
07.2009
Skills
- Medicaid Management Information Systems
- Medication administration
- Vital Signs
- Charting
- Teamwork
- Catheter care
- EMR / EHR
- Preparing claims
- Maintaining records, EPIC Documentation
- Medical billing and coding
- Wound Care
- Care Planning
- Critical Care
- Emergency Response
- Flow Sheet Charting
- Strong Clinical Judgment
- Ventilator Care
Timeline
Registered Nurse
West Jefferson Medical Center
09.2023 - Current
Dental Office Manager
Gentilly Family Dental LLC
05.2018 - 12.2018
Customer Service Representative
Fresenius Medical Care
05.2017 - 12.2017
Director Assistant (Internship)
Baptist Community Health Service
10.2016 - 11.2016
Medical Clerk
Triwest Healthcare Alliance
03.2016 - 03.2017
Complex Authorization Specialist
Aerotek/ Triwest
01.2016 - 03.2016
Office Manager/ Medical Assistant
Integrity Pain Management
10.2010 - 12.2014
Bachelor of Science - Nursing
Herzing University
Bachelor of Science - Healthcare Management
Herzing University
Diploma - Medical Assistant
Gretna Career College
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