RECHELL GATHEN
Houston,TX
Summary
Detail-oriented professional with experience in distribution, retail, and customer service. Maintains accuracy while meeting productivity goals, effectively communicates, and manages multiple tasks independently. Seeking entry-level remote opportunities in Data Entry, Chat Support, Customer Support, or Administrative Support.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Heavy Equipment Operator / Case Picker
CVS Health
Houston, TX
03.2025 - Current
- Processed and prepared customer orders, ensuring adherence to quality and productivity standards.
- Verified product information and inventory records, facilitating accurate order fulfillment.
- Use scanning and warehouse technology to track products and maintain accurate information.
- Managed multiple tasks and deadlines, demonstrating strong attention to detail.
- Follow standard operating procedures and work independently with minimal supervision.
- Communicate and coordinate with team members to meet daily operational goals.
Amazon Fulfillment Associate
Amazon
Houston, TX
09.2022 - 02.2025
- Used handheld scanners and warehouse technology to accurately track inventory and package movement.
- Prepared and staged delivery carts efficiently, ensuring readiness for timely dispatch.
- Received, sorted, scanned, and organized customer packages to ensure timely delivery.
- Maintained accurate records and adhered to established processes, supporting operations in a high-volume environment.
Shift Lead
Walgreens
Houston, TX
10.2018 - 07.2022
- Supervised daily store operations, ensuring team support and efficient shift management.
- Provided customer service by answering questions, addressing concerns, and assisting with product needs.
- Processed transactions, returns, and exchanges with a focus on enhancing customer experience.
- Balanced cash drawers while executing opening and closing procedures to maintain operational accuracy.
- Handled multiple priorities in a fast-paced customer-facing environment.
Lead Sales Associate
Walmart
Thibodaux, Louisiana
08.2013 - 05.2018
- Assisted customers with inquiries and provided tailored product recommendations.
- Resolved customer complaints and ensured satisfaction through effective communication.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Trained new associates on sales techniques and customer service standards.
- Assisted with the training of new sales associates.
- Managed inventory levels, ensuring stock availability for popular items.
- Led team in maintaining store appearance and product organization.
- Processed payments and returned receipts, cash, coin and cards to customers.
Education
High School Diploma -
H. L. Bourgeois High School
Gray, LA05-2011
Skills
- RF Scanning
- Inventory & Order Tracking
- Shipping & Receiving
- Logistics Coordination
- Data Entry & Record Accuracy
- Attention to Detail
- Time Management
- Customer Service
- Warehouse Communication
- Google Docs
- Microsoft Word
- Problem Solving
- Quick Learner
- Independent Work
Certification
CNA
REMOTE JOB TARGETS
- Data Entry
- Chat Support
- Customer Support
- Customer Service Representative
- Order Processing
- Administrative Support
- Virtual Support
Timeline
Heavy Equipment Operator / Case Picker
CVS Health
03.2025 - Current
Amazon Fulfillment Associate
Amazon
09.2022 - 02.2025
Shift Lead
Walgreens
10.2018 - 07.2022
Lead Sales Associate
Walmart
08.2013 - 05.2018
High School Diploma -
H. L. Bourgeois High School