Armon Rios
Medical Lake,WA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Green Hat/Crew
McDonald’s
Airway Heights, WA
03.2015 - 06.2018
- Provided excellent customer service in fast-paced environment.
- Operated kitchen equipment and adhered to safety protocols.
- Maintained cleanliness and organization of workstations and dining areas.
- Prepared food items following standard recipes and quality guidelines.
- Assisted in training new crew members on operational procedures.
- Handled cash transactions accurately using point-of-sale systems.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
CSP/Scheduler
CIS (Community Integrated Services)
Spokane, WA
03.2018 - 04.2021
- Managed communication between departments to streamline scheduling processes.
- Coordinated schedules for staff and services, ensuring optimal resource allocation.
- Developed and maintained scheduling tools to enhance efficiency and accuracy.
- Assisted in resolving scheduling conflicts and adjusting plans as necessary.
Hired Subcontractor support staff
Madden Craftsman
Spokane, WA
04.2021 - 10.2021
- Collaborated with project managers to align subcontractor tasks with timelines.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Worked closely with general contractor on completion of punchlist tasks.
- Developed strong relationships with subcontractors, fostering a collaborative work environment for successful project completion.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
- Coordinated final walk-throughs of job site before signing off on completion.
- Secured permits and ensured compliance with local building codes during all phases of construction projects.
Driver
Doordash
Bend, OR
03.2025 - 09.2025
- Delivered food orders promptly and efficiently, ensuring customer satisfaction.
- Navigated various routes using GPS technology to optimize delivery times.
- Maintained vehicle cleanliness and compliance with safety standards.
- Communicated effectively with customers regarding order status and delivery updates.
Owner and Operator
Armoon’s Contracting LLC
Spokane, WA
04.2021 - 03.2025
- Managed project timelines and budgets, ensuring on-time delivery of contracted services.
- Oversaw team operations, delegating tasks to enhance productivity and efficiency.
- Developed client relationships, resulting in repeat business and referrals.
- Implemented quality control measures to maintain high service standards across projects.
- Coordinated subcontractor activities, ensuring compliance with safety regulations and contract specifications.
- Trained new employees on operational procedures and best practices for project execution.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Owner and Operator
Armoon’s Holdings
Spokane, WA
04.2021 - 03.2025
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Assessed income and expenses and adapted plans to improve profit levels.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Contributed positively to the local community through involvement in various events or charitable organizations.
ATL (Assistant Team Leader)
H&R Block
Spokane, WA
11.2025 - 04.2026
- Assisted in preparing tax returns and financial documents for clients.
- Provided exceptional customer service to enhance client satisfaction and retention.
- Supported team leader in training new staff on tax preparation software and procedures.
- Streamlined office processes to improve efficiency and reduce turnaround times on client requests.
- Developed knowledge of tax regulations and updates to provide accurate information to clients.
- Coordinated workflow among team members to ensure timely completion of assignments.
- Managed team workload to reach targets for specific tasks.
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Managed day-to-day operations of the department, ensuring smooth functioning of all administrative tasks related to staff scheduling, resource allocation, and workload distribution.
Education
High School Diploma -
Medical Lake High School
Medical Lake06-2018
Skills
- Customer service and relations
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Business Management
- Strong work ethic and integrity
- Problem-solving
- Clear communication
- Self-discipline
- Leadership qualities
- Salesmanship
- Safe vehicle operation
- Willingness to learn
Certification
Lead Safe Renovator Certification # R-I-9057WA-24-00269
Languages
English
Native or Bilingual
Timeline
ATL (Assistant Team Leader)
H&R Block
11.2025 - 04.2026
Driver
Doordash
03.2025 - 09.2025
Hired Subcontractor support staff
Madden Craftsman
04.2021 - 10.2021
Owner and Operator
Armoon’s Contracting LLC
04.2021 - 03.2025
Owner and Operator
Armoon’s Holdings
04.2021 - 03.2025
CSP/Scheduler
CIS (Community Integrated Services)
03.2018 - 04.2021
Green Hat/Crew
McDonald’s
03.2015 - 06.2018
High School Diploma -
Medical Lake High School