Rediat Woldeyohannes
SeaTac,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
HR Administrator
Pungkook
Kombolcha, Ethiopia
06.2022 - 01.2024
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Reduced time spent on administrative tasks by automating key processes.
- Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
- Prepared new hire letters, employee contracts, and corporate policies.
Cashier
All-Mart Supermarket
Addis Ababa, Ethiopia
09.2020 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Civil Engineering
Wollo University (Kombolcha Institute of Tech)
Kombolcha, Ethiopia 07.2019
Skills
- HR policies development
- Customer Service
- Critical thinking
- Time management
- Customer Relations
- Organizational abilities
- Payment Processing
Languages
Amharic
Native or Bilingual
Timeline
HR Administrator
Pungkook
06.2022 - 01.2024
Cashier
All-Mart Supermarket
09.2020 - 06.2022
Bachelor of Science - Civil Engineering
Wollo University (Kombolcha Institute of Tech)