Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager

Redio Risell

Cooper City,FL

Summary

“Hardworking and Collaborative individual with success in reaching goals and maximizing work potential in organizations.” Skills: Organized, Event Planning, Microsoft Suites, Teaching, Photoshop, Problem Solving, Public Speaking, Team Building, Retail, Sales Experience, Communication, Customer Service Keystone College - Factoryville, PA bachelor's degree in business Anticipated May 2025

Overview

5
5
years of professional experience

Work History

Footwear Sales Associate

DICK'S Sporting Goods
08.2023 - Current
  • Managed over 100 customer requests per day
  • Averaged top-three placement in customer sales completion rating
  • Greet everyone and proactively approach customers to understand their needs and support their shopping experience
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc
  • Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.)
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures
  • Maintains confidentiality of all Company information
  • Create inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect
  • Take all-hands-on-deck approach to support team across store
  • Perform other tasks as assigned by management.
  • Provided accurate store information on pricing, sales and product features
  • Educated customers on personalized shoe options based on activity level, style preferences and foot type
  • Maintained accurate knowledge of new products and services based on changing market trends
  • Advertised best-selling shoe products and trendy brands
  • Promoted up-selling of laces, scent balls and storage boxes to increase revenue and customer satisfaction

Summer Camp Counselor

Island Lake Camp
06.2023 - 08.2023
  • Filled role as Head Basketball Trainer for camp
  • Assisted fellow counselors in their specialized area if needed
  • Organized and guided group activities by leading, coaching, and participating with campers
  • Worked with children of varying age, interest, skill, and developmental levels
  • Led groups of children safely through variety of camp activities
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments
  • Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement
  • Implemented camp activities fostering physical, social, and emotional growth
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
  • Collaborated with other recreation staff in developing new recreational activities
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
  • Kept athletic and games equipment and facilities organized and maintained
  • Transported and escorted program participants to and from activities and on field trips

Go Specialist

Longhorn Steakhouse
03.2021 - 08.2021
  • Managed over 50 customer calls per day
  • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery
  • Operated cash register to accept cash, debit and credit card payments from customers
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands
  • Build Guest Loyalty with order accuracy and on-time delivery.
  • Listened and responded to customer requests and forwarded necessary information to superiors
  • Interpreted clients' needs and introduced services to fit specific requirements
  • Cleaned and organized kitchen, dining and service areas

After School Counselor

Cooper City Elementary
08.2018 - 06.2019
  • Managed physical education activities for over 200 students
  • Coordinated after-school activities contributing to individual student growth and development
  • Built productive, lasting connections with individual students
  • Counseled individuals and small groups of children, focusing on personal, social and emotional growth and development
  • Conducted group and individual counseling services to elementary students to meet developmental, preventive and remedial needs of students with learning disabilities
  • Helped students develop organizational, time management and study skills
  • Empowered students through counseling and skill-building exercises
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations
  • Monitored student progress to drive successful academic outcomes

Education

Bachelor of Science - Business

Keystone College
La Plume, PA
05.2025

Skills

  • Organizational Skills
  • Teaching
  • Problem Solving
  • Public Speaking
  • Team Building
  • Retail Sales
  • Sales Experience
  • Upselling
  • Microsoft Office
  • Restaurant experience
  • Host/hostess experience
  • Customer Service
  • POS
  • Display Building
  • Customer Experience Management
  • Customer Assistance
  • Retail Merchandising
  • Ability to Lift 40 Pounds
  • Product Merchandising
  • Sales Promotions

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Footwear Sales Associate

DICK'S Sporting Goods
08.2023 - Current

Summer Camp Counselor

Island Lake Camp
06.2023 - 08.2023

Go Specialist

Longhorn Steakhouse
03.2021 - 08.2021

After School Counselor

Cooper City Elementary
08.2018 - 06.2019

Bachelor of Science - Business

Keystone College

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Redio Risell