Open To Work
Hi, I’m
Darrysha Jackson
San Bernardino
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
14
years of professional experience
4
years of post-secondary education
1
Certification
Work History
WalmartSan Bernardino
Cashier/Customer Service
07.2023 - Current
InterSolutions, LLCOrange County
On Call Leasing Consultant
09.2021 - 07.2023
Job overview
- Responding to potential tenant interest for rental properties in-person and via digital platforms
- Showing properties, answering questions and finalizing terms of leases
- Establishing tenant expectations for security deposits, procedures for rent
Right At HomeFontana
Home Health Care Aide
06.2021 - 05.2022
Job overview
- Housekeeping, such as vacuuming or doing laundry
- Cooking meals
- Grocery shopping
- Teaching patient self-care skills
Del TacoLas Vegas
Shift Manager/Customer Support
11.2019 - 04.2021
Job overview
- Shift Manager in the fast food field trained to perform all of the duties performed by the Crew Members and Shift leaders, with additional responsibility for directing the daily operations of a restaurant
- Enjoy Serving Customers
Ashley Furniture HomeStoreColton
PT Dispatcher/Customer Service Representative
02.2019 - 10.2019
Job overview
- Dispatcher for delivery drivers first contact with customers, handling damage furniture claims and returns
- Handled billing issues and order inquiries
- Billing through phone and email
- Collections Account Recovery
- Invoices
- Damage Claims
- Customer Support
- 200 Calls Per Day
Acceptance NowOmaha
Assistant Store Manager
05.2017 - 12.2018
Job overview
- Managed Retail Sales Performance, Cash and Check Deposits and new customers seeking financial assistance with furniture and appliances
- Generate sales leads
- Handles customer inquiries over phone and emails maintaining the records.
- Billing and Payment Processing
- Invoices
- Collections and Delinquent Accounts
Caring Senior ServiceOmaha
Caregiver
02.2015 - 04.2017
Job overview
- Personal Assistant
- Housekeeping, such as vacuuming or doing laundry
- Cooking meals
- Grocery shopping
- Teaching patient self-care skill
Marriott Regional ReservationsOmaha
Customer Care Representative (CCR)
09.2014 - 03.2016
Job overview
- Received inbound calls from guests for reservations and transportation services
- Managing large amounts of incoming calls, emails and customer inquiries
- Gather information from customers to identify root cause of customer problems and entering those into the system
- Invoices
- Billing and claims
- Deliver an exceptional experience to over 200 callers per day
- Skype
- Processing payments
WalmartOmaha
Customer Service Manager
07.2012 - 12.2014
Job overview
- Oversaw all front end employees and Money Center to provide great customer service
- Performed price checks, price overrides, handled cashier calls
- Money Center
- Billing Payments for multiple companies
- Check Cashing
- Money Wiring (Walmart to Walmart, Money Gram etc.)
- Audits
- Deposits
Education
UEI CollegeRiverside, CA
Associate from Dental Assisting
08.2020 - 03.2024
Skills
- Management
- Guest services
- Shift Supervisor
- Call Center
- Medical billing
- Money Management
- Billing and Payment processing
- Property Management
- Typing
- Home Care
- Restaurant Management
- Medical office experience
- Caregiving
- Money Handling
- Customer Service
- Patient care
- Collections
- Excellent work ethic
- Career driven
- Strong communication skills
- Strategic thinking
- Determination
- Adaptability and flexibility
Certification
- CPR Certification
- Driver's license
- First Aid Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Work Preference
Job Search Status
Open to workSalary Range
$18/hr - $28/hrTimeline
Cashier/Customer Service
Walmart
07.2023 - Current
On Call Leasing Consultant
InterSolutions, LLC
09.2021 - 07.2023
Home Health Care Aide
Right At Home
06.2021 - 05.2022
UEI College
Associate from Dental Assisting
08.2020 - 03.2024
Shift Manager/Customer Support
Del Taco
11.2019 - 04.2021
PT Dispatcher/Customer Service Representative
Ashley Furniture HomeStore
02.2019 - 10.2019
Assistant Store Manager
Acceptance Now
05.2017 - 12.2018
Caregiver
Caring Senior Service
02.2015 - 04.2017
Customer Care Representative (CCR)
Marriott Regional Reservations
09.2014 - 03.2016
Customer Service Manager
Walmart
07.2012 - 12.2014