Reece Diaz
Durango
Summary
Dedicated Customer Service Professional experienced in delivering positive customer experiences through effective multitasking and time management. Demonstrated strong work ethic and adaptability while quickly mastering new skills and tackling new challenges.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Patient Care Technician
Public Partnerships Colorado LLC
Durango
01.2025 - Current
- Assisted patients with daily living activities and personal care needs.
- 24 hour readiness on days scheduled
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas and equipment.
- Provided direct patient care and assistance to healthcare team members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Performed a variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Assisted patients with daily living activities and personal hygiene tasks.
- Maintained clean and organized patient care environments according to safety standards.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Durable Medical Equipment Specialist
Body Balance System
Las Vegas
01.2023 - 12.2023
- Coordinated deliveries and installations of medical devices for clients.
- Collaborated with healthcare professionals to ensure proper equipment selection.
- Maintained accurate records of equipment inventory and client interactions.
- Provided training to clients on proper equipment operation and safety measures.
- Resolved customer inquiries regarding product features and specifications.
- Conducted equipment assessments to determine client needs and preferences.
- Participated in trade shows or conventions representing the company's line of durable medical equipment.
- Scheduled appointments for fittings, adjustments or repair services for DME items.
- Ensured compliance with applicable laws and regulations governing the sale of durable medical equipment.
- Monitored stock levels and reordered supplies when necessary to maintain adequate inventory levels.
- Coordinated with vendors for delivery or pick-up of items ordered by customers.
Golf Course Attendant
Summit Rock Golf Course
Horseshoe Bay
01.2022 - 02.2022
- Oversaw daily maintenance to carts, equipment, clubs and facility in accordance with established preventive maintenance program.
- Greeted and assisted guests with check-in and tee time management.
- Assisted in organizing tournaments and special events at the golf course.
- Collaborated with team members to enhance guest experiences through service excellence.
- Managed inventory of supplies and equipment, ensuring availability for operations.
- Maintained inventory levels of golf carts, tees, range balls, towels and water station supplies.
- Monitored driving range and bag drop area for cleanliness and alignment with company standards.
- Maintained the cleanliness of clubhouse and grounds by picking up trash and debris.
- Prepared and maintained scorecards, pencils, tees, divot tools and other supplies needed for play.
Ski Lift Operator
Telluride Ski Resort
Telluride
11.2018 - 05.2019
- Ensured safety protocols were followed while loading and unloading passengers.
- Assisted guests with equipment and provided information on resort trails.
- Provided excellent customer service to enhance the guest experience daily.
- Collaborated with team members to maintain a clean and organized lift area.
- Trained new staff on safety procedures and lift operation techniques effectively.
- Responded to guest inquiries and resolved minor issues as they arose.
- Shoveled and raked snow and removed ice to maintain clear lift access.
- Managed traffic flow at loading areas and communicated effectively with patrons during peak hours of operation.
- Ensured that all riders had valid tickets before operating the ski lift.
Education
High School Diploma -
Telluride High School
Telluride, CO03-2020
Skills
- Team collaboration
- Problem solving
- Professional appearance
- Equipment operation
- Data Analysis Certificate
- Skid steer operation
- Backhoe operation
- Teamwork
- Heavy lifting
- Product knowledge
- Effective communication
- Needs analysis
Certification
Crescent Mixology School Las Vegas, NV
Timeline
Patient Care Technician
Public Partnerships Colorado LLC
01.2025 - Current
Durable Medical Equipment Specialist
Body Balance System
01.2023 - 12.2023
Golf Course Attendant
Summit Rock Golf Course
01.2022 - 02.2022
Ski Lift Operator
Telluride Ski Resort
11.2018 - 05.2019
High School Diploma -
Telluride High School