Sydney Underwood
Richmond,VA
Summary
Dedicated healthcare student with experience in delivering exceptional patient care and support. Expertise in collaborating with medical staff to address patient needs while upholding the highest standards of healthcare practice. Recognized for strong teamwork, adaptability, and reliability in dynamic environments, ensuring optimal patient outcomes. Proficient in vital signs monitoring, patient mobility assistance, and meticulous medical documentation, contributing to efficient healthcare delivery.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Patient Care Technician
Carilion New River Valley Medical Center
05.2024 - 12.2024
- Provided direct patient care and assistance to healthcare team members.
- Assisted nursing staff in delivering high-quality patient care in fast-paced emergency department.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Medical Assistant Volunteer
Brock Hughes Medical Center
05.2023 - 08.2023
- Provided administrative support to medical staff, including scheduling appointments and maintaining records.
- Assisted physicians with patient examinations and treatments.
- Prepared patients for examination by taking vital signs and collecting patient history.
- Conducted routine safety checks of medical equipment and supplies.
- Maintained cleanliness of the office area, exam rooms and other areas in accordance with infection control standards.
- Answered phone calls promptly and professionally while providing information to callers regarding services offered at the clinic.
- Greeted patients upon arrival at the clinic and assisted them through registration processes.
- Provided assistance in sterile processing of instruments for surgery or other procedures.
- Facilitated communication between providers, clinical staff and other departments within the clinic.
Patient Care Technician
Carilion Roanoke Memorial Hospital
01.2023 - 03.2023
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Marina Staff Member
Mountain 2 Island
04.2022 - 08.2023
- Provided courteous customer service to all marina guests.
- Assisted in daily operations of marina, ensuring smooth and efficient service for boaters.
- Maintained cleanliness and organization of marina facilities, enhancing guest experience and safety.
- Provided exceptional customer service, addressing concerns and explaining repair processes.
Cashier
Food Country Usa
12.2021 - 02.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Provided exceptional customer service, addressing client queries promptly and efficiently.
Education
Bachelor of Science - Biomedical Science
Radford University
Radford, VA05-2024
Master of Science - Physician Assistant Studies
Randolph-Macon College
Ashland, VA12-2026
Skills
- Patient Care Coordination
- Lab specimen collection
- Medical terminology proficiency
- Healthcare Team Collaboration
- Patient assessment
- Patient communication
- Team collaboration
- Clinical documentation accuracy
- Physical examination
- Patient communication skills
Accomplishments
- Member of American Medical Student Association
- Member of National Society of Leadership and Success
- Achieved consistent placement on Dean’s List and President’s List for academic performance.
- Graduated with a strong academic record in Biomedical Science.
- Recognized by clinical supervisors for exceptional patient communication and rapid, accurate clinical task performance.
- Completed ACLS and BLS certifications, strengthening emergency response competency.
- Provided over 150 hours of direct patient care as a volunteer medical assistant serving rural and underserved populations.
- Demonstrated strong procedural skills in EKG acquisition, phlebotomy, specimen handling, and vital sign assessment.
Certification
- ACLS certified
- BLS certified
Timeline
Patient Care Technician
Carilion New River Valley Medical Center
05.2024 - 12.2024
Medical Assistant Volunteer
Brock Hughes Medical Center
05.2023 - 08.2023
Patient Care Technician
Carilion Roanoke Memorial Hospital
01.2023 - 03.2023
Marina Staff Member
Mountain 2 Island
04.2022 - 08.2023
Cashier
Food Country Usa
12.2021 - 02.2022
Bachelor of Science - Biomedical Science
Radford University
Master of Science - Physician Assistant Studies
Randolph-Macon College