Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reece Krause

Argyle ,TX

Summary

Highly motivated, eager to learn and very dependable associated seeking employment to grow and expand my career in done operator career, while expanding my skills in other functions and areas. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Advisor

Best Buy
09.2023 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
  • Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
  • Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.

Customer Service Representative

Pack N Mail
05.2020 - 09.2023
  • Aided customers with preparing items for shipping
  • Managed company cash deposits
  • Operated company software and shipment requirements
  • Assisted with loading carrier trucks
  • Maintained 100% receipt and cash deposit accuracy
  • Achieved 100% on time and attendance
  • Responsible for closing and opening store

Operations Associate

Bridlewood Golf Course
03.2019 - 05.2020
  • Managed golf cart operations with zero complaints
  • Supervise driving range activities
  • Attend to customer requests and needs
  • Other miscellaneous tasks to ensure customer gratification

Cashier, Pickup

Kroger
06.2017 - 11.2017
  • Attend to customer needs and with bagging groceries
  • Managed daily & nightly cash deposits up to $4000
  • Achieved 100% cash management accuracy
  • Received two Outstanding Customer Service Awards
  • Clicklist, Attendant
  • Managed customer intake orders
  • Delivered customer orders at 100% on time
  • Provide 100% intake order accuracy

Education

Associate of Science - General Studies

North Central Texas College
Gainesville, TX
05.2024

High School Diploma -

Guyer High School
05.2019

Skills

  • Filing
  • Credit Card Payment Processing
  • Conflict Resolution
  • Money Handling Abilities
  • Staff Training
  • Stockroom Procedures
  • Team Development
  • Managing Multiple Tasks
  • Route Dispatch
  • Refund Processing
  • Shipping Procedures Understanding
  • Order Processing
  • Proofreading
  • Customer Relationship Management
  • Quality Control
  • Customer Service
  • Documentation
  • Delivery Scheduling
  • Customer Consulting
  • Order fulfillment through the related administrative duties to enter, ship, track, and expedite orders with an investigation into any delivery delays
  • Tracks inventory returned to fully reconcile sets after usage and manage any discrepancies
  • Evaluates Loaners and consignment inventory requests and confirms tray configuration set/part needed
  • Updates distributors and sales representatives on the status of inventory orders
  • Restocks loaner field inventory only as necessary for additionally booked surgeries
  • Analyzes orders for accuracy, investigate questionable data, and takes corrective action when required
  • Interfaces effectively and professionally with both internal partner and external partners
  • Sales experience
  • Customer service experience
  • Brand Awareness
  • Building rapport
  • Sales background
  • Sales Strategies
  • Sales Training
  • Cold-calling
  • Customer Needs Assessment
  • Sales consultation

Certification

OSHA Certified Student

Drone Certified, Part 107 - Remote Pilot in Command

Timeline

Sales Advisor

Best Buy
09.2023 - Current

Customer Service Representative

Pack N Mail
05.2020 - 09.2023

Operations Associate

Bridlewood Golf Course
03.2019 - 05.2020

Cashier, Pickup

Kroger
06.2017 - 11.2017

Associate of Science - General Studies

North Central Texas College

High School Diploma -

Guyer High School

Similar Profiles

CREATE PROFILE
Reece Krause