Reed Burzynski
Milwaukee
Summary
Veteran in the food and beverage industry looking to make a career shift, seeking a chance to leverage his funeral home experience into a career in the death and dying industry. Uses his empathy and integrity to make a welcoming environment for all. Eager to learn any or all facets of a new industry and become a talented and dedicated individual based on what is learned.
Overview
1
1
year of professional experience
Work History
Food and Beverage Assistant Manager
Erin Hills Golf Course
04.2025 - 11.2025
- Opened the dining room daily by preparing coffee, organizing service stations, and ensuring all front-of-house operations were ready for guest arrival
- Coordinated with on-course service staff to ensure carts and on-course locations were fully stocked and set for smooth daily operations
- Supervised and supported morning dining room servers to guarantee high service standards before and during breakfast and lunch service
- Stepped in to assist with bartending and table service during peak hours or as needed
- Delivered personalized hospitality, helping guests feel at home while maintaining the elevated standards of a world-class golf destination
- Gained valuable experience in high-end service, learning to anticipate the needs of a diverse and discerning clientele
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Funeral Director's Apprentice
Prasser Kleczka Funeral Home
07.2024 - 02.2025
- Maintained the cleanliness and appearance of the funeral home through daily tasks such as vacuuming, laundry, washing company vehicles, and plant care
- Participated in decedent transfers, respectfully transporting individuals from their place of death back into our care
- Assisted in the preparation and care of the deceased under the guidance of licensed funeral directors
- Welcomed guests during funeral services, opening doors and offering support to ensure they felt comfortable and cared for
- Provided discreet, professional service in a sensitive environment, helping families feel at ease during a difficult time.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Education
Some College (No Degree) - Business Marketing
University of Wisconsin, Milwaukee
Milwaukee, WI05-2022
High School Diploma -
Pius XI Catholic High School
Milwaukee, WI05-2021
Skills
- Team leadership
- Effective communication
- Time management
- Food and beverage operations
- Active listening
- Customer retention
- Problem-solving aptitude
- Hospitality management
- Empathetic
- Funeral home services
References
References available upon request.
Timeline
Food and Beverage Assistant Manager
Erin Hills Golf Course
04.2025 - 11.2025
Funeral Director's Apprentice
Prasser Kleczka Funeral Home
07.2024 - 02.2025
Some College (No Degree) - Business Marketing
University of Wisconsin, Milwaukee
High School Diploma -
Pius XI Catholic High School