Reed Crotwell
Brandon,FL
Summary
Highly adaptable high school student with a proven ability to quickly grasp and manage diverse responsibilities. Driven by a strong work ethic and committed to meeting employer needs and objectives. Diligent in following directions, adhering to rules and guidelines, and eager to contribute to the success of your organization.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Ismash Tampa
04.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
South Shore UMC
04.2021 - Current
- Helping pack lunches for in need students, managing stock and ordering food for students, heavy lifter for items around the church.
Residential Lawn Mowing
01.2022 - 10.2023
- Performed residential lawn care mowing, bagging, weeding and clean up.
Pet Sitting
01.2023 - 04.2023
- Provided pet sitting services: dog walking, feeding and general care.
Skills Center
01.2017 - 09.2021
- Reffing youth basketball leagues, Managing score table, Helping around facility when needed.
Education
Bloomingdale High School
Brandon, FLSkills
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Experienced in using Google Suite (Docs, Sheets, Slides)
Languageskillsandcertifications
- American Red Cross Certification in CPR
- Servesafe, certified by State Of Florida
Otherinterestsandskills
- Snowboarding
- Golfing
- Woodworking
- Cooking
Achievementshonorsandactivities
Medical Club, Fellowship of Christian Athletes, Key Club, Impact Club, Basketball, Varsity, Captain, Lacrosse, Varsity, Football, Varsity, Counselor/Coach, Children Basketball Camp
Timeline
Customer Service Representative
Ismash Tampa
04.2024 - Current
Pet Sitting
01.2023 - 04.2023
Residential Lawn Mowing
01.2022 - 10.2023
South Shore UMC
04.2021 - Current
Skills Center
01.2017 - 09.2021
Bloomingdale High School
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