Reed Harster
Hilliard,OH
Summary
Dynamic Sales Representative and Project Manager with a proven track record at Farber Specialty Vehicles, specializing in relationship management, territory development, and revenue growth. Adept at delivering impactful presentations, providing technical support, and uncovering customer needs to deliver tailored solutions. Recognized for consistently driving customer satisfaction and repeat business through clear communication, strategic thinking, and analytical problem-solving.
A customer-focused sales professional with several years of experience building strong relationships, expanding profit channels, and promoting products with confidence. Known for high energy, reliability, and a results-oriented mindset. Skilled in training and mentoring team members, supporting in-store operations, and enhancing brand loyalty through exceptional service.
Well-organized and persuasive, with a talent for turning problem accounts into long-term partners. A true team player, committed to exceeding production targets and aligning sales strategies with company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative/Project Manager, Client Services
Farber Specialty Vehicles
Reynoldsburg, OH
05.2019 - Current
- Organized client visits, presentations, product demos, and trade shows to enhance engagement.
- Maintained accurate records of all sales and prospecting activities for strategic analysis.
- Developed relationships with customers and key clients to secure repeat business.
- Answered inquiries from prospective customers regarding product features and services.
- Provided technical support to customers for effective use of products or services.
- Performed regular follow-ups with prospects to ensure timely deal closures.
- Coordinated with departments to guarantee timely order delivery.
- Analyzed market trends to identify new sales opportunities.
Service Associate
BMW of Akron
Akron, OH
01.2017 - 01.2019
- Ensured compliance with all safety regulations while maintaining a clean work environment.
- Maintained cleanliness of work areas throughout the day.
- Greeted customers and assessed their needs.
- Adhered to all safety regulations when handling merchandise or operating equipment.
- Completed assigned tasks within established time frames.
- Demonstrated product knowledge to customers by providing detailed information about products and services offered.
- Followed all security protocols when handling confidential information.
- Assisted with training new associates on processes and procedures.
- Organized backroom area by properly stacking merchandise according to company standards.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained new and used vehicles to ensure that merchandise was attractively presented.
Education
BBA - Business Management And Entrepreneurship
Kent State University
Kent, OH05-2019
Skills
- Relationship management
- Sales projections and development
- Technical assistance
- Customer satisfaction and service
- Presentation delivery
- Communication effectiveness
- Collaborative teamwork
- Analytical problem solving
- Revenue growth strategies
- Quote preparation expertise
- Negotiation skills
- Market research
Affiliations
- Golf
- Disc Golf
- Slow Pitch Softball
- Mobile
Accomplishments
- Placed 7th at Kent States Entrepreunial "Shark Tank".
- Academic Scholarship to Kent State University
- Fraternal Philanthropy Chair, Social Chair and Treasurer.
Certification
- Sales License
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Sales Representative/Project Manager, Client Services
Farber Specialty Vehicles
05.2019 - Current
Service Associate
BMW of Akron
01.2017 - 01.2019
BBA - Business Management And Entrepreneurship
Kent State University
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