REEGAN LEE
Winston-Salem,NC
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
7
7
years of professional experience
Work History
Crew Member Trainer
Mcdonalds
01.2019 - 07.2022
- Trained new crew members on operational procedures and customer service standards.
- Monitored team performance to ensure adherence to quality and safety protocols.
- Developed training materials to enhance onboarding processes for new hires.
- Facilitated ongoing training sessions to improve employee skills and efficiency.
- Provided feedback and coaching to team members, fostering a culture of continuous improvement.
- Implemented process improvements that streamlined workflow and reduced service time.
- Collaborated with management to identify training needs and address skill gaps within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
Barista Manager
Appalachian State University Food Services
08.2022 - Current
- Trained and mentored barista staff, fostering a collaborative and customer-focused environment.
- Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Resolved customer complaints promptly, maintaining positive guest experiences and loyalty initiatives.
- Served customers quickly and efficiently and created strategies to prevent delays.
Student Recruiter
Appalachian State Football Program
08.2022 - 05.2025
- Developed targeted recruitment strategies to attract diverse student-athletes for Appalachian State football program.
- Organized recruitment events and campus visits, enhancing prospective students' engagement with the program.
- Maintained comprehensive databases of recruits, tracking interactions and progress throughout recruitment cycle.
- Trained and mentored junior staff on best practices in student recruitment techniques and relationship management.
- Supported the commitment process by scheduling interviews, conducting reference checks, and completing various paperwork.
- Developed strong relationships with high schools, colleges, and other institutions to promote our programs effectively.
- Provided excellent customer service to incoming queries from interested parties regarding admissions requirements, financial aid options, and program details.
- Organized successful campus events for prospective students, providing them with information on academic programs, extracurricular activities, and campus life.
Volunteer
American Red Cross Blood Drive
01.2023 - 01.2025
- Supported outreach efforts by distributing materials and engaging with participants.
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Enhanced community outreach by organizing and participating in various volunteer events.
Volunteer
River Landing at Sandy Ridge
01.2023 - Current
- Coordinated recreational activities for residents, enhancing community engagement and social interaction.
- Provided compassionate support to residents, fostering a welcoming and inclusive environment.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Coordinated food drives for improved local food bank stock levels.
- Provided emotional support and companionship to elderly in community homes.
Education
High School -
EAST FORSYTH HIGH SCHOOL
01.2022
Bachelor of Science - Kinesiology
APPALACHIAN STATE UNIVERSITY
Boone, NC05-2026
Skills
- Excellent communication skills
- Adaptability and dependability
- Relational
- Reliable
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Leadership qualities
- Time management
Timeline
Volunteer
American Red Cross Blood Drive
01.2023 - 01.2025
Volunteer
River Landing at Sandy Ridge
01.2023 - Current
Barista Manager
Appalachian State University Food Services
08.2022 - Current
Student Recruiter
Appalachian State Football Program
08.2022 - 05.2025
Crew Member Trainer
Mcdonalds
01.2019 - 07.2022
High School -
EAST FORSYTH HIGH SCHOOL
Bachelor of Science - Kinesiology
APPALACHIAN STATE UNIVERSITY
Personal Information
Title: PHYSICAL THERAPY STUDENT
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