Reem Abdulrab
Dearborn,MI
Summary
Aspiring systems analyst with a background in healthcare and business operations. Experienced in Salesforce and Microsoft Office, and currently learning Python to strengthen technical and data analysis skills. Studying Information Systems Management at the University of Michigan–Dearborn with a focus on applying technology to real-world efficiency challenges.
Overview
3
3
years of professional experience
Work History
Receptionist / Dental Assistant
Shine Dental
09.2024 - Current
- Implemented and managed patient scheduling and insurance verification using digital systems, enhancing data accuracy and efficiency.
- Optimized workflow through the use of office management software, reducing administrative lag and improving operational visibility.
- Supported process improvement efforts by identifying systems inefficiencies and suggesting technology driven solutions.
Lead Pharmacy Technician
Life Pharmacy LLC
05.2022 - 06.2024
- Utilized pharmacy management systems to process, verify, and track prescription orders, ensuring precision and compliance.
- Collaborated with pharmacists to implement organized data workflows and enhanced system documentation practices.
- Analyzed digital prescriptions data to identify discrepancies and improve accuracy rates.
Education
Bachelor of Business Administration - Information Systems Management, Information Systems Security
University of Michigan
Dearborn, MI12.2027
Associate of General Studies - undefined
Henry Ford College
Dearborn, MI05.2023
Skills
Salesforce Microsoft Office Suite (Excel, Word, PowerPoint, Project, Visio) Microsoft Access Python (basic) Database Design Workflow Automation Data Visualization
Process Improvement Data Organization Information Systems Analysis Problem Solving Requirements Gathering
- Project Planning Team Collaboration Communication Presentation Skills Time Management
Affiliations
- Information Systems Management Association (Member, 2025-Present)
- Muslim Student Association (Member, 2024-Present)
Languages
Arabic
Native or Bilingual
Timeline
Receptionist / Dental Assistant
Shine Dental
09.2024 - Current
Lead Pharmacy Technician
Life Pharmacy LLC
05.2022 - 06.2024
Associate of General Studies - undefined
Henry Ford College
Bachelor of Business Administration - Information Systems Management, Information Systems Security
University of Michigan