Reem Hamaydeh
Issaquah
Summary
Detail-oriented professional with 3–4 years of experience in customer service and academic support within fast-paced environments. Proven ability to communicate clearly and organize effectively while managing confidential information responsibly. Consistently supports individuals and coordinates daily services with a steady, professional approach.
Overview
6
6
years of professional experience
Work History
Tutor & Teaching Assistant
Bellevue College
Bellevue
10.2023 - 06.2026
- Provided consistent one-on-one and small-group academic support to students over multiple academic years
- Supported classroom instruction and assisted students with coursework clarification in a structured academic setting
- Worked in a customer-facing role requiring clear communication, patience, and adaptability in a high-traffic campus environment
- Handled student records and academic information with discretion and professionalism
- Communicated regularly with faculty and staff to coordinate student support needs
Volunteer English Instructor
ELT for refugees
Issaquah
08.2023 - 06.2025
- Maintained organized lesson plans, attendance, and progress tracking
- Delivered structured English lessons to small groups of students in an online setting
- Demonstrated reliability, consistency, and professionalism in a service-oriented role
Customer Service Associate
Fred Meyer
Issaquah
11.2021 - 12.2023
- Provided direct customer service in a high-volume retail environment, assisting customers with inquiries, transactions, and issue resolution.
- Maintained a professional, calm demeanor while managing multiple customer needs simultaneously
- Handled payment information and customer data responsibly and accurately
- Worked collaboratively with team members to ensure efficient daily operations and positive customer experiences
- Trained new associates on customer service protocols and product knowledge.
Sales Associate
HomeGoods
Issaquah
09.2020 - 10.2021
- Supported customers on the sales floor by answering questions, locating products, and maintaining an organized shopping environment
- Operated within a fast-paced setting requiring constant customer interaction and adaptability
- Assisted with inventory organization and merchandising while prioritizing customer needs
- Demonstrated reliability, punctuality, and strong interpersonal communication skills
- Collaborated with team members to improve store operations and customer service quality.
Education
Bachelor of Arts - Interior Design
Bellevue College
Bellevue, Washington, WA06-2025
High School Diploma -
WAVA
Tacoma, WA06-2021
Skills
- Customer service in fast-paced environments
- Team collaboration
- Scheduling and follow-up coordination
- Confidential information handling
- Clear verbal and written communication
- Time management and prioritization
- Problem solving and de-escalation
- Adaptability in high-volume settings
- Cross-department communication
- Basic computer skills (Microsoft Office, Google Workspace)
- Critical thinking
- Flexible working hours
- Records management
- Customer relations
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Tutor & Teaching Assistant
Bellevue College
10.2023 - 06.2026
Volunteer English Instructor
ELT for refugees
08.2023 - 06.2025
Customer Service Associate
Fred Meyer
11.2021 - 12.2023
Sales Associate
HomeGoods
09.2020 - 10.2021
Bachelor of Arts - Interior Design
Bellevue College
High School Diploma -
WAVA