Emily Lipert
Pasco,WA
Summary
Detail-oriented and compassionate healthcare support professional with experience in fast-paced veterinary clinic environments providing client communication, patient care support, and administrative coordination. Skilled in maintaining accurate records, supporting daily clinic workflow, and delivering professional and empathetic service in high-pressure situations. I am seeking a Patient Services Representative role to further develop healthcare administrative experience to pursue a career in the medical field.
Overview
3
3
years of professional experience
Work History
Veterinary Technician Assistant
Equine Services
2022.05 - 2024.01
- Provided compassionate, client-focused care and communicated treatment updates to owners in a fast-paced clinical setting
- Documented patient symptoms and maintained accurate medical records to support veterinary decision-making
- Assisted with patient intake, preparation, and coordination of daily clinic workflow
- Supported veterinarians during diagnostic and procedural care while maintaining sterile and organized treatment areas
- Handled sensitive clinical situations with professionalism and empathy
Dairy Farm Hand
MAEFS Dairy
2023.01 - 2023.05
- Assisted in daily dairy farm operations including animal care and facility maintenance
- Participated in research-related data collection and observation tasks following established protocols
- Maintained accurate records and supported team operations in a fast-paced, schedule-driven environment
Dairy Assistant
Nash Family Creamery
2022.05 - 2022.07
- Assisted customers at farmers market stand, handling transactions and product questions in a public-facing role
- Supported dairy farm operations through animal feeding and general farm assistance as needed
- Provided friendly, customer-focused service in a small business environment
Sales Associate
Savory Spice Shop
2020.12 - 2021.01
- Assisted customers with product selection and checkout in a retail environment
- Maintained organization and cleanliness of store inventory and displays
Education
Bachelor of Science -
Mississippi State University
Starkville, MS05.2025
Skills
- Patient and client communication
- Customer service in fast-paced environments
- Appointment scheduling and workflow coordination
- Medical and administrative record documentation
- Phone communication and professional etiquette
- Data entry and basic computer skills
- Attention to detail and accuracy
- Team collaboration in clinical and service settings
- Strong work ethic with a reliable and dependable attitude
Timeline
Dairy Farm Hand
MAEFS Dairy
2023.01 - 2023.05
Veterinary Technician Assistant
Equine Services
2022.05 - 2024.01
Dairy Assistant
Nash Family Creamery
2022.05 - 2022.07
Sales Associate
Savory Spice Shop
2020.12 - 2021.01
Bachelor of Science -
Mississippi State University