REENA KELLY

• Lead underwriting operations and support process management initiatives for mortgage banking teams.

• Supervise workflow execution, ensuring compliance with company guidelines and quality standards.

• Mentor and support underwriters and new team members.

• Resolve escalated loan and operational issues while maintaining service-level expectations.

• Underwrote Chase Private Client and relocation loans in accordance with company guidelines.

• Evaluated borrower creditworthiness through detailed analysis of financial documentation.

• Reviewed loan files for accuracy, completeness, and fraud indicators.

• Consistently achieved high production and quality performance metrics.

• Evaluated mortgage applications to ensure compliance with underwriting guidelines and risk assessment protocols.
• Analyzed borrower financial profiles to determine creditworthiness and loan eligibility.
• Collaborated with loan officers to clarify documentation requirements and expedite approval processes.
• Mentored junior underwriters on best practices for risk evaluation and decision-making standards.

• Analyzed borrower creditworthiness and financial statements to determine approval eligibility.
• Developed strong working relationships with external vendors for efficient management of property appraisals and title searches.
• Strengthened relationships with real estate professionals, providing timely and accurate information to facilitate smoother transactions.
• Evaluated loan applications to ensure compliance with underwriting guidelines and risk assessment standards.