Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Rees Alferd

Camas,WA

Summary

High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drives results and brings in new customers with prospecting expertise and persuasive negotiation tactics. Committed to meeting challenges and continuously working towards improvement. Passionate about building a strong reputation by instilling trust in customers through great customer service.

Overview

7
7
years of professional experience

Work History

Business Support Specialist

Fisher Investments
Camas , WA
2022.01 - Current
  • Development of rapport in rapid succession to move sales
  • Collaborating with a team to achieve mutual goal
  • Flexibility in a dynamic and evolving work environment
  • Committed to reaching sales goals, both company and personal
  • Executed strong client service by pinpointing problems and providing solutions
  • Troubleshot and resolved technical issues in-person, via telephone and over online chat services.
  • Developed procedural manuals for operational areas within scope of business support responsibilities.
  • Assisted outside sales team with collating documents relating to business continuity.
  • Organized events and workshops to support networking, training and outreach programs.

Sales Representative

Pro Caliber Vancouver
Vancouver , WA
2017.07 - 2021.12
  • Working with various personalities in a 1 on 1 environment, pursuing customers objections to resolve
  • Building committed relationships that lead into long-term trusted partnerships
  • Persuading customers of all cultures and backgrounds on which product will best suit their needs
  • Following up with leads and customers to produce sales opportunities.
  • Developed key customer relationships to increase sales.

Package Handler

UPS
Vancouver , WA
2018.11 - 2019.04
  • Working late night shifts while balancing sleep, work, and college.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Assisted in training new employees on package handling processes.

Education

Associate of Science - Business Administration

Clark College
Vancouver, WA
2019-12

Skills

  • Teamwork
  • Product and service knowledge
  • Customer needs assessment
  • Time Management
  • Relationship selling
  • Organizational skills
  • Attention to detail
  • Presentation skills

Languages

American Sign Language
Limited

References

References available upon request.

Timeline

Business Support Specialist

Fisher Investments
2022.01 - Current

Package Handler

UPS
2018.11 - 2019.04

Sales Representative

Pro Caliber Vancouver
2017.07 - 2021.12

Associate of Science - Business Administration

Clark College
Rees Alferd