Rees Alferd
Camas,WA
Summary
High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drives results and brings in new customers with prospecting expertise and persuasive negotiation tactics. Committed to meeting challenges and continuously working towards improvement. Passionate about building a strong reputation by instilling trust in customers through great customer service.
Overview
7
7
years of professional experience
Work History
Business Support Specialist
Fisher Investments
Camas , WA
01.2022 - Current
- Development of rapport in rapid succession to move sales
- Collaborating with a team to achieve mutual goal
- Flexibility in a dynamic and evolving work environment
- Committed to reaching sales goals, both company and personal
- Executed strong client service by pinpointing problems and providing solutions
- Troubleshot and resolved technical issues in-person, via telephone and over online chat services.
- Developed procedural manuals for operational areas within scope of business support responsibilities.
- Assisted outside sales team with collating documents relating to business continuity.
- Organized events and workshops to support networking, training and outreach programs.
Sales Representative
Pro Caliber Vancouver
Vancouver , WA
07.2017 - 12.2021
- Working with various personalities in a 1 on 1 environment, pursuing customers objections to resolve
- Building committed relationships that lead into long-term trusted partnerships
- Persuading customers of all cultures and backgrounds on which product will best suit their needs
- Following up with leads and customers to produce sales opportunities.
- Developed key customer relationships to increase sales.
Package Handler
UPS
Vancouver , WA
11.2018 - 04.2019
- Working late night shifts while balancing sleep, work, and college.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in training new employees on package handling processes.
Education
Associate of Science - Business Administration
Clark College
Vancouver, WA12-2019
Skills
- Teamwork
- Product and service knowledge
- Customer needs assessment
- Time Management
- Relationship selling
- Organizational skills
- Attention to detail
- Presentation skills
Languages
American Sign Language
Limited
References
References available upon request.
Timeline
Business Support Specialist
Fisher Investments
01.2022 - Current
Package Handler
UPS
11.2018 - 04.2019
Sales Representative
Pro Caliber Vancouver
07.2017 - 12.2021
Associate of Science - Business Administration
Clark College
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