Sonya Hollingsworth

• Provided excellent customer service to resolve any issues or inquiries from parents regarding their school supply orders
• Assist in managing and updating the online ordering system for school supplies, ensuring that it is user-friendly and efficient for both schools and parents.

• Work collaboratively with team members to ensure efficient processing of customer orders
• Ensure accurate and timely processing of customer orders, maintaining a high level of attention to detail and minimizing errors
• Maintain a clean and organized work area to maximize productivity and efficiency.

• Pack boxes of school supplies for families, helping prepare students for new academic year
• Assembled orders daily with outstanding time management skills, completing all orders by stated deadline
• Monitored inventory and incoming orders.

• Served meals to elementary students, grades K through 6
• Assembled 200-300 student lunches per day, facilitating student health and success through proper nutrition.

• Received and routed customer food orders via telephone, communicating with all patrons and restaurant staff in a patient and professional manner
• Collaborating with restaurant staff to resolve any issues or discrepancies with food orders
• Maintain a high level of accuracy when receiving and routing customer food orders to ensure the correct items are delivered to the customers.

• Processed several transactions per day in a timely and efficient manner
• Facilitated a strong teamwork environment maintaining positive and respectful working relationships
• Providing excellent customer service, ensuring customer satisfaction and resolving any issues that may arise during transactions.

• Customer service, Incoming and outgoing phone calls, Data Entry on company computer software
• Completed cash register transactions by handling credit and cash payments using pharmacy register system.

• Ensure accurate and timely delivery of groceries to customers' cars while providing excellent customer service
• Ensure accuracy and attention to detail when selecting and bagging groceries for customers, taking into account any special requests or dietary restrictions
• Maintain a clean and organized work area to ensure efficient and safe operations.

Data entry into spreadsheets to track employees' hours and sales receipts for the company.

Processed payroll on a weekly basis for 3 - 10 employees using a spreadsheet and issue tax forms on an annual basis.

Prepared and processed provider enrollments with insurance companies in multiple states.

Contacted insurance carriers to obtain information regarding denials.

Data entry using multiple software programs and Microsoft office.