Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Reese Atkinson

Acworth,GA

Summary

Years of experience at Firebirds Wood Fired Grill, leading to accomplishments in customer service, and conflict resolution. Proven ability to enhance guest experiences through effective communication and problem-solving techniques. Recognized for creating a welcoming atmosphere, maintaining high cleanliness standards, and ensuring that all guests have a memorable dining experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Firebirds Wood Fired Grill
Alpharetta, GA
09.2024 - 09.2025
  • I became a server after working with this company for a year as a hostess. My server responsibilities included welcoming guests, answering questions about menu items, taking orders, handling customer conflicts, cashing out customers, and making sure every guest had a memorable dining experience. Through this job, I have become familiar with many POS systems, including Micros and Aloha.

Hostess

Firebirds Wood Fired Grill
Alpharetta, GA
08.2023 - 09.2024
  • Hostessing responsibilities include greeting guests, managing reservations, organizing seating arrangements, and improving customers' dining experience. Through this job, I learned how to operate technology (OpenTable), work with other coworkers, manage my time, and perform well under pressure.

Medical Front Desk Receptionist

Deerfield Dentistry
Milton, GA
05.2022 - 07.2023
  • Main responsibilities include answering phone calls, coordinating insurance with patients, scheduling, and walking patients through various treatment information. Through this job, I have learned to communicate with patients with a welcoming persona, while also using technology to complete tasks and handle finances.

Education

Associate of Science - Integrated Health Sciences

Kennesaw State University
Kennesaw, GA
05-2029

High School Diploma -

Milton High School
Milton, GA
05.2025

Skills

  • POS systems
  • Time management
  • Conflict resolution
  • Attention to detail
  • Cash handling
  • Order accuracy
  • Dining customer service
  • Wine service
  • Menu item recommendation
  • Guest engagement
  • Liquor, wine, and food service
  • Team collaboration

References

Firebirds Wood Fired Grill in Alpharetta: (678) 225-8611

Joel Docking (General Manager at Firebirds Alpharetta): (678) 549-0261

Certification

  • CPR Certification, 12/01/24, 12/01/25, Trained in CPR and other vital emergency health protocols.
  • ServSafe Alcohol Certification

Timeline

Server

Firebirds Wood Fired Grill
09.2024 - 09.2025

Hostess

Firebirds Wood Fired Grill
08.2023 - 09.2024

Medical Front Desk Receptionist

Deerfield Dentistry
05.2022 - 07.2023

Associate of Science - Integrated Health Sciences

Kennesaw State University

High School Diploma -

Milton High School

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