Reese Bridges
Burton
Summary
Very versatile and motivated Team Leader with 4+ years of experience guiding 20–30 employees in fast-paced operations. Skilled in staffing, training new hires, accurate reporting, and coordinating ramp and package-handling work. Strong communicator with a proven ability to motivate teams and improve safety, efficiency, and daily performance. Seeking an opportunity to grow into management and support a team through effective leadership and operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader
FedEx Express
09.2022 - Current
- Lead a team of 20–30 Material Handlers, Ramp Transport Drivers & Dangerous Good Agents; assigning daily positions based on staffing, call-ins, and operational needs.
- Serve as the go-to person for workflow decisions, issue resolution, and internal communication.
- Complete all internal reports, tracking volume, accuracy, performance, and safety compliance.
- Handle relabeling, rerouting, and correcting package issues to keep freight moving with minimal delay.
- Train and guide all new hires, pairing them with top performers and ensuring they learn safe, efficient work methods.
- Coach team members daily to maintain high safety standards, prevent misloads, and increase productivity.
- Coordinate with management, drivers, and other leads to keep the sort running smoothly during high-volume periods.
- Step in as needed on the floor to support the team and keep operations on schedule.
Ramp Area Driver
FedEx Express
06.2022 - 09.2022
- Safely moved semi-trailers across the ramp to assigned doors for loading and unloading.
- Relocated empty trailers and ensured accurate trailer positioning based on operational needs.
- Supported the Ramp Transport Driver team during driver shortages by completing trailer moves efficiently and on time.
- Communicated with managers, lead team members, drivers, and outside carriers to confirm door assignments and load status.
- Followed all ramp safety rules, yard procedures, and radio communication protocols.
- Oversaw handling of heavyweight and oversized packages to ensure safe movement, proper documentation, and accuracy.
- Coordinated with sort leadership and package handlers to prevent delays or damages.
- Assisted customers during heavyweight drop-offs, ensuring proper procedures and accurate routing to the correct destination.
- Managed exceptions, reroutes, and special freight to keep operations moving smoothly and efficiently.
Material Handler
FedEx Express
12.2020 - 06.2021
- Loaded and unloaded aircraft, including mainline planes, feeder aircraft, and containers.
- Operated ramp equipment such as tugs, belt loaders, and power units to support aircraft operations.
- Moved freight and packages safely and efficiently to meet tight departure timelines.
- Followed all ramp safety procedures, including aircraft marshalling, cargo handling, and equipment operation.
- Worked closely with ramp agents, dispatch, and flight crews to ensure accurate loading and weight balance.
- Supported overall ramp workflow by communicating load status and completing tasks quickly and safely in fast-paced conditions.
Package Handler
FedEx Express
06.2020 - 12.2020
- Unloaded inbound trailers and sorted packages by destination to keep freight moving efficiently.
- Loaded outbound trucks with proper stacking, scanning, and placement to prevent damage and ensure accurate delivery.
- Scanned, labeled, and processed packages using FedEx tracking systems.
- Worked in a fast-paced environment while maintaining accuracy and meeting tight deadlines.
- Followed safety procedures for lifting, equipment operation, and package handling.
- Communicated with team members and leads to maintain an organized and efficient sort.
Assistant Manager
Burger King
10.2018 - 07.2020
- Supervised daily restaurant operations, ensuring fast, accurate, and friendly service.
- Trained and coached team members on food preparation, safety procedures, customer service, and company standards.
- Handled customer concerns and resolved issues to maintain positive guest experiences.
- Managed cash handling, register accuracy, nightly deposits, and inventory counts.
- Oversaw shift staffing, task assignments, and workflow to meet labor and productivity goals.
- Ensured compliance with food safety, cleanliness, and health code requirements.
- Supported the General Manager with scheduling, performance reviews, and store operations.
Education
Diploma -
Davison High-school
06.2019
Skills
- Teamwork and collaboration
- Problem-solving
- Team motivation
- Team supervision
- Staff training
- Coaching and mentoring
- Performance improvement
- Overseeing daily activities
- Dangerous Goods Certified
- Safety
- Relationship building
- Coaching
Accomplishments
- Maintained daily reports for SenseAware ID and RFID compliance, ensuring accurate tracking and timely updates.
- Drove high compliance ratings by consistently monitoring data, correcting misses, and communicating with team leaders to close gaps.
- Improved our station’s RFID/SenseAware compliance by creating clear reporting systems and staying on top of recurring issues.
- Developed and implemented a system to reduce improper scanning errors, creating a smoother and more accurate workflow.
- Identified root causes of scanning issues and established corrective processes, improving scan accuracy and package flow.
SenseAware ID / RFID Compliance Scanning / Process Improvement
Certification
- Certified on all Ramp GSE (Ground Support Equipment), FedEx Express
- Certified Yard Mule (Ramp Area Driver), FedEx Express
- Certified Team Leader
- Dangerous Goods certification
- De-Ice Designated Examiner
- Ramp Escort Qualified
Languages
English
Native or Bilingual
Timeline
Team Leader
FedEx Express
09.2022 - Current
Ramp Area Driver
FedEx Express
06.2022 - 09.2022
Material Handler
FedEx Express
12.2020 - 06.2021
Package Handler
FedEx Express
06.2020 - 12.2020
Assistant Manager
Burger King
10.2018 - 07.2020
Diploma -
Davison High-school