Dedicated professional with strong customer service skills and experience in inventory management and cash handling. Committed to creating a welcoming environment and enhancing guest satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Morgan Round Valley Golf Course
Morgan, Utah
11.2024 - 09.2025
Opening and Closing pro shop and course.
Scheduled tee times and coordinated reservations for golfers.
Provided information about golf course amenities and services to visitors.
Handled cash transactions and processed payments for services rendered.
Greeted customers warmly and made them feel welcome.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Assisted with payroll processing and reconciliation of accounts related to payroll activities.
Shift Leader
Popcorn Drive-Inn
Morgan , Utah
11.2022 - 09.2024
Supervised staff during shifts to ensure smooth operations and excellent service.
Scheduled staff shifts to maximize coverage during peak hours and maintain service quality.
Trained new employees on procedures, safety protocols, and customer service standards.
Coordinated with shift leaders and management to facilitate seamless shift transitions and communication.
Resolved customer complaints promptly and professionally.
Managed inventory levels and organized stock to enhance accessibility and streamline operations.
Performed cash register audits to ensure accuracy in all transactions.
Confirmed accuracy of daily sales reports before submitting them to management for review.
Education
Cosmetology License - 1600 Hour Course Curriculum
Ogden Weber Technical College
Ogden, Utah
08-2025
High School Diploma -
Morgan High School
Morgan, Utah
05-2025
Skills
Scheduling coordination
Customer service
Employee training
Team leadership
Inventory management
Problem resolution
Affiliations
Humanitarian Service: Church Of Jesus Christ Of Latter Day Saints-Philippines 2025 - 2026