Reese Longan
Stillwater
Summary
Driven Assistant Manager with expertise in team leadership and project management. Skilled in leading diverse teams and enhancing operational efficiency to elevate customer satisfaction. Proven ability to manage multiple priorities while delivering high-quality service, fostering collaboration, and driving business success.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Sugar llamas
Stillwater
08.2025 - Current
- Managed daily operations and staff scheduling at a busy cafe, ensuring smooth service flow.
- Managed and delivered large orders efficiently, ensuring customer satisfaction.
- Addressed customer concerns with empathy and clear communication to find solutions.
- Coordinated team meetings to identify service improvements based on customer feedback.
- Tracked supplies and restocks to maintain optimal inventory levels and prevent shortages.
- Solo task fulfilled over 100 orders
Education
Stillwater Public High School
Stillwater, OKSkills
- Retail Operations Management
- Order Fulfillment & Logistics
- Inventory & Stock Management
- Quality Assurance
- Customer Relations & Satisfaction
- Effective Communication
- Time Management & Workload Delegation
- Problem-Solving & Adaptability
- Project Management
- Staff Management & Supervision
- Team Motivation & Coordination
- Orientation, Training & Development
- Conflict Resolution
- Performance Management
- Vendor relationship management
- Budget Oversight & Expense Monitoring
- Sales Reporting
- Vendor Relationship Management
- Process Improvement
Affiliations
- Dog walking
- Family dinner
- Disc golf
- Art
References
References available upon request.
Timeline
Assistant Manager
Sugar llamas
08.2025 - Current
Stillwater Public High School