Dedicated server and bartender skilled in customer service, multitasking, and cash handling. Committed to enhancing guest experiences in high-volume environments.
Work History
Server/Bartender
7 Months
Olive Garden | 02.2026 - Current
Provided excellent customer service by promptly addressing guest inquiries and needs.
Managed sections of 5-8 tables, as well as bar top seating, while preparing drinks for the rest of the restaurant
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Shift Leader
1 Year 1 Month
Cheba Hut Toasted Subs | 01.2025 - 02.2026
Coordinated team shifts to ensure adequate coverage during peak hours.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Trained new employees and delegated daily tasks and responsibilities.
Trained and mentored new staff on company procedures and service standards.
Coordinated team shifts to ensure adequate coverage
Resolved customer complaints efficiently
Banquet/Birthday Party Host
11 Months
Main Event Sports Bar & Grill | 02.2024 - 01.2025
Organized and facilitated engaging party experiences for diverse age groups.
Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
Protected young guests by monitoring activities and maintaining a safe environment for young kids
Maintained party areas during busy events for as many as 50 guests.
Education
Associate of Science - Nursing
Maricopa Community Colleges, Scottsdale Community College | Scottsdale, AZ | 05-2028
3.5 GPA
High School Diploma
Horizon Honors Secondary School | Phoenix, AZ | 05-2024
Honor Roll every semester
Graduated with 3.95
Skills
Customer service
Cash handling and management
Multitasking
Guest relations
Collaboration
Fast learner
Certification
CNA - Certified Nurse Assistant
Timeline
Server/Bartender
Olive Garden
02.2026 - CurrentRead More
Shift Leader
Cheba Hut Toasted Subs
01.2025 - 02.2026Read More
Banquet/Birthday Party Host
Main Event Sports Bar & Grill
02.2024 - 01.2025Read More
Maricopa Community Colleges, Scottsdale Community College