Reese Roland
Arcata,CA
Summary
Proven track record in enhancing donor engagement and team productivity at Northern California Community Blood Bank. Excelled in customer service and time management, significantly improving registration processes and donor turnout. Demonstrated exceptional team-building and public speaking skills, ensuring efficient operations and positive outcomes in high-stakes environments.
Overview
3
3
years of professional experience
Work History
Telephone Recruiter
Northern California Community Blood Bank
02.2023 - Current
- Donor Registration: was in charge of putting donors into our systems and going on blood drives to perform the registration taks
- Co-Supervisor: supervised telephone recruiters, performed basic maintenance tasks, answered calls
- Telephone recruiter:Responsible for calling donors and reminding them to come in anddonate, or when an upcoming blood drive was. Customer
Daycare Assistant
Tyishas Learn and Play Center
08.2021 - 06.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Promoted learning and social development through structured and unstructured playtime.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Taught children to organize toys, wash hands, and share by leading by example.
- Kept children between ages of 1 and 8 safe and secure with vigilant oversight.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
Education
Associate Degree In Nursing - Registered Nursing
College of The Redwoods
Eureka, CAEureka Senior High School
Eureka, CA06.2024
Skills
- Time management
- Customer service
- Team Building
- Driven
- Public Speaking
- Cold calling expertise
- Sales experience
Timeline
Telephone Recruiter
Northern California Community Blood Bank
02.2023 - Current
Daycare Assistant
Tyishas Learn and Play Center
08.2021 - 06.2022
Associate Degree In Nursing - Registered Nursing
College of The Redwoods
Eureka Senior High School
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