Reeta Mansour
El Cajon,CA
Summary
Adaptable and enterprising with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
10
10
years of professional experience
Work History
Shift Lead
Jamba Juice
El Cajon, CA
08.2018 - Current
- Managed money in a drawer, helped customers receive a great service, gave out good customer service, managed to upsell while on register
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Trained and mentored new employees to maximize team performance
Team Member
Jamba Juice
El Cajon, CA
01.2018 - 10.2019
- Maintained 70% high rate of customers during 3 months of operations through the busiest time of the year
- Pursued learning opportunities to advance knowledge and take on leadership position
- Contributed to team success by completing jobs quickly and accurately
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
Teacher's Assistant
Meridian Elementary School
El Cajon, CA
11.2015 - 06.2018
- Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers
- Attended department meetings to develop and update course curricula
Education
Bachelor of Science -
San Diego State University
San Diego, CA05.2023
Associate of Science -
Grossmont College
El Cajon, CA05.2021
Skills
- Responsible
- On Schedule
- Computer Skills (Microsoft, Facebook, Powerpoint, Internet, Apple Cell Phones)
- Rewards Programs
- Technical Proficiency
- Verbal and Written Communication
Languages
Arabic
Native or Bilingual
Timeline
Shift Lead
Jamba Juice
08.2018 - Current
Team Member
Jamba Juice
01.2018 - 10.2019
Teacher's Assistant
Meridian Elementary School
11.2015 - 06.2018
Bachelor of Science -
San Diego State University
Associate of Science -
Grossmont College