Reeta Shafeq
Fab Auto Inc
Warren
4
Languages
9
years of professional experience
Dynamic Automotive Administrative Assistant with proven expertise at Fab Auto Inc, excelling in customer service and office administration. Recognized for enhancing workflow efficiency and fostering strong client relationships. Skilled in data entry and problem-solving, ensuring accurate documentation and seamless sales transactions while maintaining a professional environment.
Work History
Automotive Administrative Assistant
8 Years 9 Months- Coordinated daily administrative workflows, ensuring accurate scheduling, correspondence, and office support.
- Managed customer communications, resolving inquiries promptly and maintaining professional service standards.
- Processed invoices, purchase orders, and documentation with high accuracy.
- Organized vehicle records, files, and confidential paperwork for efficient retrieval.
- Processed sales transactions accurately, including paperwork, signatures, and payment verification.
- Coordinated with service and inventory teams to confirm vehicle availability and readiness.
- Resolved customer concerns professionally, supporting smooth sales completion and positive experiences.
- Improved daily workflow by prioritizing customer needs, follow-ups, and sales floor upkeep.
- Supervised daily shop operations, ensuring workflow alignment across service, parts, and customer intake.
- Resolved customer concerns professionally, maintaining service quality and strong client relationships.
- Enforced safety and compliance standards across service areas, equipment use, and workstations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
Education
High School Diploma
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Time management
Administrative support
File organization
Customer and client relations
Filing
Strong problem solver
Critical thinking
Documentation and recordkeeping
Professional communication
Verbal communication
Deadline oriented
Professional and mature
Prioritization
Client relations
Multi-line phone proficiency
Resourceful
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Reliability and punctuality
Cash handling and management
Written and verbal communication
Cash register operation
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Armenian
Elementary
Turkish
Elementary
Timeline
Automotive Administrative Assistant
Fab Auto Inc
02.2018 - CurrentRead More
Sinjar Al Banat
High School Diploma
Read More