REGAN BLAIES
Summary
Results-driven product implementation professional with over 3 years of experience leading complex, cross-functional initiatives at JPMorgan Chase. Has a proven track record of success in project management, client relations, and team leadership. Adept at driving initiatives from conception to completion, while ensuring adherence to quality standards and timelines. Strong communicator with a talent for building and nurturing productive relationships.
Overview
4
4
years of professional experience
Work History
Commercial Real Estate Product Implementation Senior Associate
JPMorgan Chase
Dallas, TX
09.2024 - Current
- Led end-to-end implementations of new and complex product solutions for clients, managing an average of 20–50 high-impact projects concurrently.
- Owned the implementation process by defining the scope, facilitating client and cross-functional meetings, maintaining project plans, and leading client training to guarantee smooth product adoption.
- Mentor to junior associates, fostering team growth, and operational excellence.
- Implemented a new pilot product for the bank, successfully integrated it for clients, and trained team members to ensure scalable future projects.
Commercial Real Estate Product Implementation Associate
JPMorgan Chase
Dallas, TX
08.2023 - 09.2024
- Supported VP-led projects by producing detailed project plans, managing communications, and aligning cross-functional expectations.
- Coordinated with cross-functional teams to ensure seamless integration of services.
- Provided technical support to clients during implementation process to ensure a smooth transition from existing systems to new applications.
- Maintained quality-focused performance benchmarks and schedules when directing project teams.
Commercial Real Estate Product Implementation Analyst
JPMorgan Chase
Dallas, TX
07.2022 - 08.2023
- Independently owned and executed 50 to 100 implementation projects, from initiation to go-live.
- Authored a comprehensive implementation guide, adopted by global teams, to standardize processes and reduce onboarding time.
- Consistently ranked as the top performer on the team based on client satisfaction surveys, recognized by senior leadership for outstanding service and implementation excellence.
Sales Account Executive
DYN Consulting
Dallas, TX
05.2021 - 07.2021
- Conducted high-volume, face-to-face sales outreach (20–50 businesses daily), consistently ranking in the company’s top 10%
- Closed new business deals weekly and built strong client rapport under high-pressure sales targets
Education
BBA - Double Major in Finance and Marketing
Baylor University
Waco, TXSkills
- Project Lifecycle Management
- Cross-Functional Leadership
- Project & Program Management
- Stakeholder Communication
- Process Improvement
- Client Onboarding & Training
- Organizational Agility
- Time Management
- High Attention to Detail
Timeline
Commercial Real Estate Product Implementation Senior Associate
JPMorgan Chase
09.2024 - Current
Commercial Real Estate Product Implementation Associate
JPMorgan Chase
08.2023 - 09.2024
Commercial Real Estate Product Implementation Analyst
JPMorgan Chase
07.2022 - 08.2023
Sales Account Executive
DYN Consulting
05.2021 - 07.2021
BBA - Double Major in Finance and Marketing
Baylor University
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