REGAN BOURLAND
Westminster,CO
Summary
I am a highly organized, goal oriented and passionate individual seeking a challenging career opportunity to fully utilize my training, education, and skills while making a positive contribution to the success of an organization while fulfilling my desire for adventure and being outdoors. I have experience in animal husbandry, client relations, and recognizing illness in animals and taking proper precautions to maintain safety. I am personable and will promote park patron satisfaction and education, while furthering Colorado Parks and Wildlife rule compliance.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
South Boulder Animal Hospital
05.2023 - Current
- Clinical: average handling of 20-25 patients in a variety of tasks in a ten hour shift, restraining animals to protect veterinarians from potential harm, greeting pet owners and discusing available services, outlining costs and determining special needs of animals under care, patient history and symptom documentation, obtaining and recording of vital signs, filling/explaining prescriptions, and disinfecting exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Procedural: collect and perform fecal examinations, urinalysis, phlebotomy and further diagnostics such as opthalmics/tonometry, parasite determination, performing ear cytology, taking x-rays, completing treatments such as subcutaneous fluids, sedation monitoring and administering injections and oral medications.
- Customer Service: answering phone calls and emails, interacting with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures, create client education materials and marketing materials for hospital services.
Veterinary Technician
Live Oak Animal Hospital
03.2021 - 05.2023
- Clinical: average handling of 12-15 patients (small animals, rodents, and exotics) on a variety of tasks in an eight hour shift, patient history and symptom documentation, animal restraint, vital signs, filling/explaining prescriptions, and prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Procedural: running various types of bloodwork and diagnostics, opthalmics/tonometry, collecting and testing fecal samples, parasite determination, performing ear cytology, taking x- rays, administering injections, helping with treatments, neonatal resuscitation and assisting with artificial insemination in canines.
- Administrative: checking clients in and out of the clinic, completing cash and credit transactions, and answering phone calls and emails.
Kennel Technician
The Haven Animal Care Shelter
01.2020 - 10.2020
- Routine: tended to over 60 animals daily. Responsibilities included feeding, administering scheduled medication, aided in animal restraint, transporting animals to veterinary appointments, administering immunizations/vaccines, and animal bathing, cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards, trained new staff on kennel maintenance, animal care and feeding protocols, and performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Administrative: managing dog and cat adoptions, cash and credit transactions and obtaining content for social media platforms, recorded dogs' intake and output, physical condition and behavior for updated kennel logs, managed inventory, ordered new supplies and maintained optimal storage to meet expected needs and contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Large Animal Livestock Technician Internship
Santa Teresa Cattle Company
07.2015 - 10.2018
- Clinical: aided in DNA sample collection, bovine hoof trimming, dehorning, ear tagging, administered vaccines and fly control sprays, record keeping, and general feeding and husbandry.
- Routine: Mended fences in disrepair to prevent livestock from wandering off and to keep predators out, herded livestock using horses, oversaw feeding, watering and health monitoring of over 100 livestock animals, prioritizing health and wellness.
Education
Bachelor of Science - Animal Science Business Concentration
Texas Tech University
Lubbock, TX05.2023
Skills
- Productive communicator, both verbal and written
- Focused on client satisfaction and customer service
- Dedicated hard working employee focused on animal, habitat, and environment protection
- Proficient with MS Office
- Team collaborator - often taking the lead, first to volunteer to assist with additional duties
- Detail oriented with documentation and organization Impeccable work ethic -punctual, honest, take ownership
- Trained with Corner Stone and AviMark medical charting application
Timeline
Veterinary Technician
South Boulder Animal Hospital
05.2023 - Current
Veterinary Technician
Live Oak Animal Hospital
03.2021 - 05.2023
Kennel Technician
The Haven Animal Care Shelter
01.2020 - 10.2020
Large Animal Livestock Technician Internship
Santa Teresa Cattle Company
07.2015 - 10.2018
Bachelor of Science - Animal Science Business Concentration
Texas Tech University
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