Regan Brown
Orange,CA
Summary
Driven individual with a strong background in customer service and sales, notably at Rockwell’s Cafe & Bakery. Excelled in POS System Operation and demonstrated exceptional team collaboration. Proven track record of enhancing customer satisfaction through effective communication and efficient problem-solving.
Overview
2
2
years of professional experience
Work History
Counter/Restaurant Hostess
Rockwell’s Cafe & Bakery
08.2023 - Current
- Maintained stock and replenished workstation products.
- Used Toast to electronically check inventory and enter orders for processing.
- Recommended additional items to customers before completing orders.
- Professionally answered telephones and responded to customer inquiries.
- Warmly welcomed customers upon approaching counter and placing orders.
Restaurant Hostess
Citrus City Grille
02.2023 - 12.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Rental Sales Agent
Newport Aquatic Center
06.2022 - 08.2023
- Placed sales calls and handled sales for incoming customer calls.
- Managed Kayak and paddleboard rentals
- Assisted customers with launching
Education
High School Diploma -
Santiago Canyon College
Orange, CASkills
- First Aid Training
- Food service standards
- Food Preparation
- Team Player
- Resourceful
- Product Promotion
- Greeting customers
- Accuracy and efficiency
- Menu Memorization
- Excellent work ethic
- POS System Operation
- Food safety knowledge
- Cash Handling
- Food and beverage orders
- Supply Restocking
- Kitchen Support
- Counter cleaning and sanitation
- Customer Service
Timeline
Counter/Restaurant Hostess
Rockwell’s Cafe & Bakery
08.2023 - Current
Restaurant Hostess
Citrus City Grille
02.2023 - 12.2023
Rental Sales Agent
Newport Aquatic Center
06.2022 - 08.2023
High School Diploma -
Santiago Canyon College