Regan Hutchings
Conroe,TX
Summary
Motivated sales and retail leader with expertise in driving revenue, managing inventory, and developing high performing teams. Proven ability to exceed sales targets, improve department profitability, and deliver outstanding customer service in fast paced, goal driven environments.
Overview
8
8
years of professional experience
Work History
BDC Agent
Keating Chevrolet
Conroe, TX
08.2025 - Current
- Logged, tracked, and followed up on leads from diverse sources using CRM software to maintain organized pipeline.
- Responded to vehicle inquiries via phone and email to generate leads and foster customer engagement.
- Scheduled sales appointments and followed up with existing customers to support marketing initiatives and drive sales.
- Maintain high performance in a fast-paced, goal-driven environment requiring strict time management.
Area Sales Manager
Dillard's, Inc.
Houston, TX
11.2024 - 08.2025
- Develop and implement sales strategies to achieve company goals while providing development opportunities for associates.
- Oversaw Ladies Accessories department, focusing on high-end brands like James Avery, vintage handbags, and jewelry to enhance customer experience.
- Directed merchandising efforts and coached team members on corporate directives to maintain brand standards.
- Managed payroll scheduling, inventory counts, theft/damage mitigation, and cash verification to ensure operational efficiency.
- Key Achievement: Improved inventory value by $20,000 during tenure as Kids Department Manager.
Business Manager / Customer Experience Specialist
Dillard's, Inc.
Houston, TX
10.2022 - 11.2024
- Promoted from Polo Specialist to Business Manager within the Juniors department.
- Key Achievement: Improved Juniors Department inventory value by $15,000.
- Executed daily POS operations, managed cash handling, and ensured accurate register openings/closings to support seamless transactions.
- Coordinated shipment processing and markdowns while overseeing garment care to uphold visual merchandising standards.
Retail Sales Associate / Inventory Manager
H&M
Las Vegas, NV
07.2021 - 10.2022
- Managed truck operations to optimize inventory flow and enhance visual merchandising.
- Supervised fitting room operations and maintained sales floor to improve customer experience.
Customer Service Representative
THE DRIVE INN
Beaver, UT
01.2019 - 01.2020
Customer Service Representative
Wendy's
Saint George, UT
01.2019 - 12.2019
Laborer/Service Advisor
St George Carwash
Saint George, UT
01.2018 - 12.2018
Education
High School Diploma -
Utah Online High School
St. George, UT05-2021
Skills
- Leadership
- Team Development
- Coaching
- Recruiting/Hiring
- Sales & Operations
- CRM Software
- Inventory Management
- Sales Planning
- Service
- Relationship Building
- Organization
- Conflict Resolution
- POS/Cash Handling
Timeline
BDC Agent
Keating Chevrolet
08.2025 - Current
Area Sales Manager
Dillard's, Inc.
11.2024 - 08.2025
Business Manager / Customer Experience Specialist
Dillard's, Inc.
10.2022 - 11.2024
Retail Sales Associate / Inventory Manager
H&M
07.2021 - 10.2022
Customer Service Representative
THE DRIVE INN
01.2019 - 01.2020
Customer Service Representative
Wendy's
01.2019 - 12.2019
Laborer/Service Advisor
St George Carwash
01.2018 - 12.2018
High School Diploma -
Utah Online High School