Dedicated Customer support professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Cargo Office Agent
Wfs Worldwide Flight Services
Los Angeles, CA
09.2021 - 11.2021
Prepares all flight documents; interfaces with U.S
Customs
Prepares all import and export documentation; and accepts/distributes cargo in accordance with the applicable air carrier and Department of Transportation (DOT) regulations
Complies with lists of customers for use as sales leads
Solicits orders or talks with customers to complete sales
Quotes prices and terms and prepares sales contracts for orders obtained
Security Professional
Securitas Security Services
Downey, CA
12.2020 - 07.2021
Maintain a safe and secure environment for our clients by actively monitoring the premises
Preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area
Frequently provide customer service and information to a client’s employees and customers
Answer heavy inbound calls from hospital personnel for assistance
Security Professional
Allied Universal Security Services
Santa Monica, CA
12.2019 - 07.2020
Perform scheduled and random checks of designated areas throughout the facility to check for any security breaches
Utilize the company’s guest policies to issue guest passes and make sure that each guest is accompanied by an employee before entering the facility
Assist the maintenance staff in securing an area during a maintenance emergency
Collaborate with other members of the corporate security team to ensure that the facility is safe at all times
Cashier
Grocery Outlet
Lakewood, CA
03.2018 - 06.2019
Greet every customer with a smile and a warm welcome to encourage repeat business