Regan Johnson
Carrollton,TX
Summary
Dynamic Shift Leader at Jersey Mike's Subs with a proven track record in team supervision and cash handling. Skilled in conflict resolution and fostering a positive work environment, I effectively trained new hires and managed inventory, ensuring operational excellence and high customer satisfaction. Committed to maintaining safety and efficiency in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
12.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Education
Associate of Applied Science - Criminal Justice
Collin County Community College
McKinney, TX07-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Strong verbal and written communication
- Team supervision
- Conflict resolution
- Inventory counts
- Complaint resolution
Timeline
Shift Leader
Jersey Mike's Subs
12.2021 - Current
Associate of Applied Science - Criminal Justice
Collin County Community College
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