Results-driven Assistant Manager with experience as a deli clerk, cashier, and short order cook. Expertise in meats, cheeses, and prepared foods, along with safe operation of slicing equipment. Enhances sales through strategic recommendations and exceptional customer service while supporting team success.
Work History
Editorial Consultant
2 Years 3 Months
Freelance-writers | 07.2024 - Current
Developed editorial guidelines to enhance content quality and consistency across various platforms.
Collaborated with writers to refine narratives and improve overall engagement with target audiences.
Mentored emerging writers, offering guidance on style, tone, and best practices in storytelling.
Identified areas of improvement in author''s work by analyzing grammar, syntax, structure, and tone.
Provided constructive criticism on writing samples, fostering improvement among writers.
Evaluated manuscript submissions for potential publication consideration.
Assistant Manager
19 Years 2 Months
Dublin Market | 05.2005 - 07.2024
Planned and supervised job task assignments, ensuring adherence to quality standards and enhancing team accountability.
Trained staff in job roles, business policies and industry best practices.
Counted drawers and executed daily cash handling procedures to maintain accuracy and reduce discrepancies.
Responded to all customer concerns or issues promptly and professionally.
Executed cash management duties with POS and shift reports, providing detailed oversight of financial transactions.
Supervised day-to-day operations to meet performance, quality and service expectations.
Deli Clerk
19 Years 1 Month
Dublin Market | 06.2005 - 07.2024
Restocked supplies and prepared additional ingredients during downtime to ensure readiness for busy periods
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
Provided exceptional customer service, assisting customers with deli product selections and inquiries.
Maintained cleanliness and organization of deli display cases to ensure product quality and presentation.
Operated slicing equipment and scales to prepare various meats and cheeses according to customer specifications.
Short Order Cook
19 Years 2 Months
Dublin Market | 05.2005 - 07.2024
Prepared food quickly to satisfy high-volume customer demand.
Assembled sandwiches, burgers, and salads for large lunch and dinner crowds.
Grilled, cooked and fried foods in fast casual establishment.
Ensured all cooking utensils were sanitized to promote a safe cooking environment. to keep cooking equipment fresh for use.
Collaborated with kitchen staff to ensure smooth service during peak hours.
Education
High School Diploma
Baltimore City College High School | Baltimore | 01-2003