Regan Petty
Sugar Land,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
CSO Assessor
Harris County Community Supervision & Corrections Department
Houston, TX
10.2022 - Current
- Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
- Observed and recommended special community services opportunities to support offenders.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Created, organized and maintained files, case notes and electronic databases.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
- Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
Service Advocate
Target
Rosenberg, TX
07.2014 - Current
- Greeted each customer and solved all issues and complaints via face-to-face, through phone
- Handled returns, exchanges, pickup and curbside orders
- Processed defective and salvage items, trash, & cleaned Guest Service at the end of each closing shift.
Resident Assistant
Lamar University
Beaumont, TX
01.2019 - 09.2020
- Encouraged community atmosphere by implementing educational and social programs.
- Implemented and enforced university and campus housing policies.
- Performed several administrative duties, including room transfers, incident reports and maintenance requests.
SUE Summer Intern
KCI Technologies
Houston, TX
06.2018 - 08.2018
- Hired as subsurface utility engineering (SUE) summer intern technician to assist engineering department staff with underground utility investigation
- My role in the utility investigations consisted of, excavating potholes over utilities to determine size, depth, and condition to avoid potential conflicts during construction activities.
Education
Bachelor of Arts - Graphic Design
Lamar University
Beaumont, TX12.2020
Skills
- Artistic Design
- Adobe InDesign
- Adobe Illustrator
- Adobe Photoshop
- MS Word & PowerPoint
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Verbal and Written Communication
- Multitasking and Prioritization
- Cultural Awareness and Sensitivity
- Team-Oriented and Cooperative
- Interviews and Interrogations
- Daily Status Reports
- Investigative Procedures
- Report Analysis
- Attentive and Observant
- Detail-Oriented
- Team Player
- Pattern Recognition
- Professional Demeanor
Websites
Timeline
CSO Assessor
Harris County Community Supervision & Corrections Department
10.2022 - Current
Resident Assistant
Lamar University
01.2019 - 09.2020
SUE Summer Intern
KCI Technologies
06.2018 - 08.2018
Service Advocate
Target
07.2014 - Current
Bachelor of Arts - Graphic Design
Lamar University