Regan Reno
Camby,IN
Summary
Proven Insurance Agent with a track record of enhancing client retention and managing accounts effectively. At Us Law Shield, demonstrated insurance sales and risk assessment expertise alongside strong client relationship management. Skilled in sales strategy development and administrative efficiency, ensuring high-level client satisfaction and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Us Law Shield
11.2023 - Current
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Office Worker
Perry Township Trustees
02.2021 - 03.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Interacted with customers by phone, email, or in-person to provide information.
Office Assistant
A and E Marine
02.2017 - 02.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Sales Associate
Crew Carwash
09.2018 - 01.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate - Criminal Justice
Ivy Tech Community College of Indiana
Indianapolis, INTechnical Certification - Criminal Justice
Ivy Tech Community College of Indiana
Indianapolis, IN05.2024
Skills
- Insurance sales expertise
- Risk Assessment Knowledge
- Insurance product expertise
- Client Relationship Management
- Client Account Management
- Client Retention
- Sales strategy development
Certification
- Property and casualty insurance License -02/2024
Timeline
Licensed Insurance Agent
Us Law Shield
11.2023 - Current
Office Worker
Perry Township Trustees
02.2021 - 03.2022
Sales Associate
Crew Carwash
09.2018 - 01.2019
Office Assistant
A and E Marine
02.2017 - 02.2019
Associate - Criminal Justice
Ivy Tech Community College of Indiana
Technical Certification - Criminal Justice
Ivy Tech Community College of Indiana
Similar Profiles
JONATHAN ADLERJONATHAN ADLER
MEMBER SERVICES SPECIALIST at US Law ShieldMEMBER SERVICES SPECIALIST at US Law Shield
Katerin PizarroKaterin Pizarro
Legal Assistant – Pre-Litigation and Settlements at Shield Law Group of FloridaLegal Assistant – Pre-Litigation and Settlements at Shield Law Group of Florida
Juan Jose CumbaJuan Jose Cumba
Legal Secretary at Shield Law Group of FloridaLegal Secretary at Shield Law Group of Florida
Brittany OwensBrittany Owens
Customer Service Representative at Elevance HealthCustomer Service Representative at Elevance Health
Devin ParksDevin Parks
Alarms Processing Technician at Comfort Systems USAAlarms Processing Technician at Comfort Systems USA