Dynamic leader with proven skills in crisis management, team leadership, and customer service. Committed to ensuring safety and enhancing member experiences through effective communication and adaptability.
Overview
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1
Language
1
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Certification
8
8
years of professional experience
Work History
Certified Head Lifeguard
Kelly Farm Pool and Racquetball Association
Greeley, Colorado
03.2024 - 09.2025
Led lifeguard staff by delegating responsibilities and coordinating shifts, offering support to maintain team effectiveness.
Managed daily pool operations, ensuring safety, organization, and smooth functionality of the facility.
Balanced multiple priorities in fast-paced environment, exercising good judgment and effective communication to resolve issues.
Built positive relationships with members while handling questions, concerns, and unexpected situations with patience and professionalism.
Golf Cart Attendant
Greeley Country Club
Greeley, Colorado
06.2023 - 11.2023
Managed responsibilities of preparing, organizing, and maintaining golf carts while ensuring clean and ready work areas for optimal guest experience.
Provided friendly, attentive service to members and guests while helping create a welcoming experience from arrival to departure.
Cultivated strong relationships with regular members by anticipating needs and personalizing service based on preferences.
Collaborated with coworkers and other departments to resolve issues swiftly, ensuring smooth daily operations during peak times.
Lifeguard and WSI
City of Fort Morgan
Fort Morgan, Colorado
03.2018 - 06.2023
Excelled in fast-paced, high-pressure environments, ensuring safety and enhancing customer service experience.
Maintained composure and made swift decisions during emergencies and conflicts.
Tailored communication and teaching styles to effectively instruct diverse groups of swimmers, fostering skill development.
Cultivated strong communication skills through daily interactions with coworkers, parents, children, and community members, strengthening community relationships.