Regan Skaggs
San Antonio,TX
Summary
Dynamic Loss Prevention Officer with a proven track record at DD Discount, excelling in theft prevention and incident reporting. Recognized for detail-oriented asset protection strategies, effectively reducing theft incidents. Skilled in maintaining composure in high-stress situations while fostering strong relationships with staff and customers, ensuring a secure shopping environment.
Overview
1
1
year of professional experience
Work History
Loss Prevention Officer
DD Discount
San Antonio, TX
04.2023 - 08.2024
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Sales Associate
DD Discount
San Antonio, TX
04.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Legacy of Educational Excellence (Lee) High School
San Antonio, TX05.2021
Skills
- Theft prevention
- Incident reporting
- Asset protection
- Detail-oriented
- Theft detection
Timeline
Loss Prevention Officer
DD Discount
04.2023 - 08.2024
Sales Associate
DD Discount
04.2023 - 09.2023
High School Diploma -
Legacy of Educational Excellence (Lee) High School