Regan Skaggs
San Antonio,TX
Summary
Dynamic Loss Prevention Officer with a proven track record at DD Discount, excelling in theft prevention and incident reporting. Recognized for detail-oriented asset protection strategies, effectively reducing theft incidents. Skilled in maintaining composure in high-stress situations while fostering strong relationships with staff and customers, ensuring a secure shopping environment.
Overview
1
1
year of professional experience
Work History
Loss Prevention Officer
DD Discount
04.2023 - 08.2024
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Sales Associate
DD Discount
04.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Legacy of Educational Excellence (Lee) High School
San Antonio, TX05.2021
Skills
- Theft prevention
- Incident reporting
- Asset protection
- Detail-oriented
- Theft detection
Timeline
Loss Prevention Officer
DD Discount
04.2023 - 08.2024
Sales Associate
DD Discount
04.2023 - 09.2023
High School Diploma -
Legacy of Educational Excellence (Lee) High School
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